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Warren Schroeder

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Posts posted by Warren Schroeder

  1. I had a problem where after allowing CCL Pro to close Edge, even though Edge wasn't running, I'd get a BSOD soon after cleaning.
    This BSOD problem also happens when I use the Task Manager to force close Edge before running CCL.
    There's an explanation on the Support page about why CCL thinks Edge is running when it's not:  other system programs use Edge databases.

    This solution works for me now for a few months:  set up Edge to clean itself on closing, open Edge and close it, wait a few seconds, and run
    CCL with no Edge cleaning.
     

  2. I've had this happen several times on Windows 10 recently:  while using CCleaner Pro cleaner, it wants to stop Microsoft Edge, which isn't running, and I say yes.  CCleaner says it's taking a long time to close Edge, do I want to force close Edge?  I say yes and after the cleaning, while using Edge, I get a BSOD.  Are the two connected, forcing Edge to close and the BSOD?  The Windows blue screen troubleshooter says the Windows Store cache may be damaged.  For now I close Edge with the Task Manager before using CCleaner, but I'm not using Edge again till I know more.

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