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About cleanerjm

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  1. Ok, I found a quick fix below, which was for Windows 10. So the problem is happening at least on both Windows 8.1 and Windows 10. I unchecked "Mozilla -> compact databases" and the cleaner is working fine now. https://forum.piriform.com/index.php?showtopic=47979 Hope you can release a fix soon. Thanks again.
  2. Hi. Been using CCleaner for many years without any problem until 3-4 days ago. If I run the cleaning scan, at about mid 95-96% progress, it stops working. A pop up window that reads "CCleaner has stopped working. A problem caused the program to stop working blah blah blah..." appears with a "Close Program" button. I believe this problem started happening after a windows update around that time. I uninstalled Ccleaner, rebooted laptop, and installed a new copy . Problem still remains. I'm using Windows 8.1 64-bit. Thanks for any help in advance.
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