Zakk R

Hi DennisD, Thanks for your response. The hard drive in question is one I have removed from a laptop because it stopped co-operating. I couldn't get past the screen that was attempting to fix disk errors. it would linger there for days. It does have an operating system on it. it's running Windows 8. I just want to get my Data off of it before I send it off to be replaced under warranty. I put it into a holder of sorts that has a USB cable so I can connect it to my other computer. When I connect it, it shows up as OS (F:) When I right click on the drive in windows I do have the option of Format amongst others. When I click Format a box pops up with a few options and quick format is already checked. The 2nd computer is also running Windows 8 Unfortunately I'm not sure how to paste a screenshot into this forum but it looks very similar to the screenshot you posted. Should I continue with the quick format? Thanks Zakk

DennisD, I am getting the same error "Unable to determine file system type" while trying to recover data from a laptop hard drive that is non-responsive by conventional means. I have the drive hooked up to another laptop via usb to do the recovery. Is it possible to do the same quick scan that you mentioned in your previous response? If so can you walk me through it? Thanks Zakk