JoeFlaPiriform

I would like to thank all of the people who responded to my posting. From the responses, I think I should be able to use Recuva to try to recover files on a scratched or damaged CD or DVD. However, nobody has suggested how to resolve my lock problem. Recuva recognizes the optical drive (E in my case), and lists the files it can see on the disc. But, when I try to recover the files, I get the "Unable to lock selected device" error message. No other application is running in Task Manager, but many processes and services are running. And, once I get the error message, Recuva no longer can see the optical drive, nor Windows Explorer. Does anyone have a suggestion on how to identify the process or service that is preventing the device lock? Again thank you for your assistance and suggestions.

I am having a problem using Recuva. I keep getting an error message: "Unable to lock selected drive. Close all applications that may be using this drive and retry. My system is a dual boot desktop, Windows 7 Pro and Linux Mint. Installed Recuva in the Windows OS. I am trying to recover some images (mostly jpg) on several defective CDs and DVDs. I open Recuva and I am able to select the optical drive (E in my case because of some other hardfile partitions). I click the "Scan" button, and the scan begins and finds files on the disc. I click to select all of the files to be recovered, and click the "Recover" button. I then get the error message above. This is repeatable. Once I get the error message, I can no longer see the optical drive in Windows Explore, nor in Recuva. A system reboot is necessary. No other application are running on the system. I have disable Dropbox and Norton Antivirus to no avail. There are many "Processes" and "Services" running in Task Manager. But, I do not recognize which one might be causing the lock problem. Your assistance and suggestions will be greatly appreciated.