langbert

Thank you. That worked.

When I go to task manager, I see three Google Chrome processes, all chrome.exe, but when I click on end task the task doesn't end; there is no response. The status for the three chrome.exe processes is suspended. Also, I downloaded Junkware Removal Tool from MalwareBytes, and although it removed a number of things it did not remove the Google Chrome exe programs. Ugh.

When I run CCleaner on WIndows 10, I get a message that Chrome is still running, and the next step, to force close, also does not work. It ends up cleaning by skipping Chrome. I checked "advanced settings" on Chrome and "continue running background apps when Chrome is closed" is NOT checked. What should I do? Thanks.