OldMike65
-
Posts
11 -
Joined
-
Last visited
Posts posted by OldMike65
-
-
-
6 hours ago, johnccleaner said:
Then that seems to suggest that there's something going on with your installation or computer that's causing this. (Just checked for updates myself on two computers, one on the company network, one not; both came back pretty much instantly with results, and I even updated the one of them that I'd left on version 5.81, right from the Check for Updates prompt.)
Being unable to access the server (which is what the 'could not be updated' message indicates) is generally due to CCleaner being blocked - usually by a security suite or firewall. I'd recommend making an exception for CCleaner in any such software you have installed. We've also, on occasion, found that usage of a VPN can interfere with this, so if you are using one, try doing the check when not connected to the VPN?
If you keep having trouble, I'd recommend uninstalling CCleaner outright, then restarting the computer via the Start menu, and finally downloading and installing a fresh version of the software from: https://www.ccleaner.com/ccleaner/download/standard (you can then register in Options > About afterwards) to try to eliminate any possibility of some bit of the program having gotten flipped by a cosmic ray or some such.
If even that doesn't resolve it, you might want to get in contact with the support team directly via the Contact Us form here: https://support.piriform.com/hc/en-us/requests/new or by emailing support@ccleaner.com as that would seem to suggest something rather esoteric and strange that would need to be looked into further.
Nope ...nothing wrong with my rig at all ....maybe your misunderstanding me. I'll try to explain it again.
If I click on check for updates just once OR even twice I get this screen...
But if I click on check for updates MORE THAN 2 Times it fails .....to test what I'm trying to tell you is to click on check for updates 3 or 4 times please.
-
3 hours ago, johnccleaner said:
We were currently having a bit of trouble with the update server, which is likely what is causing this problem to occur for you. However, this should now be corrected, so this should not occur again.
In any event, version 5.82.8950 is the latest version of CCleaner currently available, and as it was just released on the 17th, it is likely that it will be at least a couple of weeks before the next update is available. :)
Ok its been 3 hours, and you've told me it was a server issue. Well its still not fixed. Click it once or even twice and it will be ok , but after 2 clicks its back to same issue as I reported.
-
When I click on Check for Updates CCleaner either locks up completely or asks me to register it. I am a registered owner and running CCleaner Pro 5.82.8950 (64bit)
Using Windows version 21H1 Build 19043.1081 This is latest release ...
-
I am also being told my license will expire tomorrow , then its shows me a 1 ,2 0r 3 year option ....I bought this license in 4/18/2019 ....what the heck is going on!!!!!!
-
Software Updater (CCleaner Professional edition)
According to your latest news on CCleaner v 5.55, there is suppose to me a new Software Updater feature to the ‘Tools’ menu.
There is No such option under the tools menu on my 5.55 Pro version....what is going on???
Mike....
-
On 3/22/2018 at 22:03, azilkatze said:
I'll add my thanks for the option for setting a preferred view for cleaning results. Perhaps something can be looked into as well regarding the speed of the cleaning operation? The current version seems noticeably slower than in previous versions.
I agree with Azilkatze, along with the other issue, the latest release runs a lot slower. Just another reason NOT to use 5.41.
Version 5.40 Pro, runs just fine for me.
-
I too do not like the New Look of version 5.41 !!! You've managed to ruin a really great program. I Want an option to have the old advanced summary screen back for every run , without having to click "Advanced Report" every darn time!!!! At least for the Pro versions. I will be removing this new release and re-installing the last good CCleaner. 5.40
-
Same here says its downloaded, and was successful ....over and over again, this is the Pro version I have.
-
I have the same problem after upgrading to CCleaner v5.22 !!
When user tries to clean the PC, CCleaner takes a VERY LONG time with Edge now. What used to take around 1.5 sec's to 5 sec's NOW can take up to 88 sec's or more!!!
This computer uses a Samsung SSD, very fast. Only option I had was to remove the latest update, and go back to v5.21, which works perfectly. Don't know what you guys did, but you messed up my CCleaner Pro pretty good.
I also NEVER run Edge on my PC, as I don't care for Edge at all. I use FireFox, Chrome and sometimes IE11. Mostly use FF
Mike...
CCleaner license renewal issue
in CCleaner Bug Reporting
Posted
This has happened before, after being told my ccleaner plus license needs to be renewed and I have like 83 days left on my license, after upgrading and buying a new license ccleaner only gives me a 19 day credit. Does not add the 83 days I had left before renewing my license !!!!
I also sent a email to the support team today. This has happened before, seems everything I renew my license, CCleaner cheats me out of the remaining days I have left from my previous license. Tired of this ..... Michael ....