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MattAlston

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Posts posted by MattAlston

  1. My laptop is a dell XPS M1330 circa 2009

    It runs windows vista home premium sp2

    I have run defraggler on this laptop since 2009 and with good success

    On march 23rd my hard drive began showing many bad blocks, this was a 7200 rpm HItachi 220GB drive.

    I replaced the HItachi drive with a new SCANDISK SSD PLUS 240GB

    REinstalled system using a macrium image from 2012 of a clean windows install. Ran all updates and added current apps

    When I started defraggler it ran fine but it checked upadtes and told me I had 2.12 and the latest was 2.21. I let it installl 2.21.
    Started 2.21 BSOD

    tested a few older versions of defraggler and settled on 2.16 which ran ok.



    I wanted defraggler for defragging free space on my external USB WD My Passport Ultra 500GB where I store Macrium images.

    I know I do not need to use defrag on the SSD drive.


    ***********************************
    Further testing

    ######## Reinstalled the Hitachi drive

    installed and tested each version of defraggler from 2.12 to 2.21.

    Installed fine
    analyze worked
    defrag worked

    ######## Reinstalled the Scandisk SSD PLus 240GB

    installed and tested each version of defraggler from 2.12 to 2.21. 2.17 through 2.21 had problems

    Installed fine
    Failed to BSOD when started

    ######## Loaded a WinPE 3, and a WinPE 5 version from USB

    INstalled and tested 2.21

    SSD drive partition showed and could be accessed

    Installed fine
    analyze worked
    defrag worked


    Summary:
    installer works
    runs ok even with SSD in system
    Can not start on a partition from the SSD drive


    ################ testing today

    Installed defraggler 2.21 on c:\Program Files\defraggler on SSD drive

    Started Defraggler 2.21

    within 3 seconds it crashed to BSOD

    On restart the system gave this data

    *******************************
    04-05-2016 10:54

    Problem signature:
      Problem Event Name:    BlueScreen
      OS Version:    6.0.6002.2.2.0.768.3
      Locale ID:    1033

    Additional information about the problem:
      BCCode:    8086
      BCP1:    00000000
      BCP2:    00000000
      BCP3:    00000000
      BCP4:    00000000
      OS Version:    6_0_6002
      Service Pack:    2_0
      Product:    768_1

    Files that help describe the problem:
      C:\Windows\Minidump\Mini040516-03.dmp
      C:\Users\Matt\AppData\Local\Temp\WER-36878-0.sysdata.xml
      C:\Users\Matt\AppData\Local\Temp\WERBA78.tmp.version.txt

    ******************************
    Minidump data from C:\Windows\Minidump\Mini040516-03.dmp


    A problem has been detected and Windows has been shut down to prevent damage
    to your computer.

    The problem seems to be caused by the following file: iastor.sys



    If this is the first time you've seen this stop error screen,
    restart your computer. If this screen appears again, follow
    these steps:

    Check to make sure any new hardware or software is properly installed.
    If this is a new installation, ask your hardware or software manufacturer
    for any Windows updates you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable BIOS memory options such as caching or shadowing.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options, and then
    select Safe Mode.

    Technical Information:

    *** STOP: 0x00008086 (0x00000000, 0x00000000, 0x00000000, 0x00000000)

    *** iastor.sys - Address 0x8ae4b425 base at 0x8ae0f000 DateStamp 0x4883d53b


    ==================================================
    Filename          : iastor.sys
    Address In Stack  : iastor.sys+3c425
    From Address      : 0x8ae0f000
    To Address        : 0x8aee8000
    Size              : 0x000d9000
    Time Stamp        : 0x4883d53b
    Time String       : 7/20/2008 8:15:55 PM
    Product Name      : Intel Matrix Storage Manager driver
    File Description  : Intel Matrix Storage Manager driver - ia32
    File Version      : 8.5.0.1032
    Company           : Intel Corporation
    Full Path         : C:\Windows\system32\drivers\iastor.sys
    ==================================================

    ==================================================
    Filename          : ntkrnlpa.exe
    Address In Stack  : ntkrnlpa.exe+10213c
    From Address      : 0x81809000
    To Address        : 0x81bc4000
    Size              : 0x003bb000
    Time Stamp        : 0x56b53f6d
    Time String       : 2/5/2016 8:33:49 PM
    Product Name      : Microsoft® Windows® Operating System
    File Description  : NT Kernel & System
    File Version      : 6.0.6002.19598 (vistasp2_gdr.160205-1520)
    Company           : Microsoft Corporation
    Full Path         : C:\Windows\system32\ntkrnlpa.exe
    ==================================================

    *************************************
    conent of WERBA78.tmp.version.txt

    Windows NT  Version 6.0 Build: 6002 Service Pack 2
    Product (0x3): Windows Vista Home Premium
    Edition: HomePremium
    BuildString: 6002.19598.x86fre.vistasp2_gdr.160205-1520
    Flavor: Multiprocessor Free
    Architecture: X86
    LCID: 1033


    ****************************************
    content  WER-36878-0.sysdata.xml

    I wanted to make this an attachment but the system is not letting my upload it right now


    Contact me separately if you need the xml doc



     
     

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