philmansell

Hello, You have a nice product and it recovered some video footage I lost from my GoPro. The footage was located on a microsd card. The video was accidentally deleted. Your deep scan found the MP4 Files. However, I am unable to open these recovered files and I had to use a MP4 video recovery tool on the files and it I can now open them. There is no audio on the saved files now, any thoughts on what I did incorrectly? Thanks for your help, I am not an advanced computer person. Phil