Here's another example of phantom files that show up in Defraggler as fragmented, but un-defragable, and undisplayable in Windows Exploring: work files(maybe) from the freeware, Gadwin PrintScreen. I set it up to save screenprints as .jpg and it does, and these can be displayed, defraged, or deleted. BUT what gets left behind are .bmp versions with the same names. Defraggler shows these files as very fragmented. Use the go to containing folder option and these files are not listed. Yes, I've turned on display of protected system files, show file extensions, etc, but no soap. I'd just love to be able to get to these files, or, at least defrag them! I'm running Windows 7 with all important updates applied. Anyone else run into this?