erikaw78

It wasn't to remove "malware" specifically. It was to uninstall an unwanted program. Was following instructions I found to delete something called guplayer. Said to use malwarebytes, then follow with ccleaner.

I recently used ccleanr to remove an unwanted malware program (guplayer). Used analyze, then clean. Computer reset, then would not load properly. When it finally loaded, all the programs were gone, and the network connection wasn't working. What happened? Can it be fixed?