After using CCleaner for the better part of 2 years without a negative incident, two days ago, I ran CCleaner to do an uninstall of a program I was not happy with. After running the program for this task I closed to re-boot. I have a Dell Dimension B110 running XP windows 8 desktop (antique). I am 60 years old and have learned everything I know about computers on this machine. Even though Microsoft has stopped its support of this machine it runs fine for me and I refuse to invest (upgrade) in another computer. So... the task performed ,I came out of reboot to my password welcome sreen. No matter what I tried, it refused to load my desktop and stayed on the welcome screen forever loading my personal settings. Finally after a good dayss worth of troubleshooting, I performed a complete re-install of the OS. I did it by the book, installing drivers and utilities in the order Dell required and installed important updates to bring my machine current and then the free install of your fine product. After the installation I was having it to continue to open to set my settings. It never opened. I got a blue screen error annoucement that said; Stop:c000021a {Fatal System Error} The Windows Subsystem System Process Terminated unexpectedly with a Status Of 0x c0000005 (0x7c9106c3 0x0069ec24). The System Has shut down. I waited to see if i had just caused a global stock market crash and then rebooted and tried again with the same result. I uninstalled CCcleaner and I am on a quest to find out what went wrong. Any ideas would greatly be appreciated.
