sandell

I purchased the newer version March 28,2015 I cannot even download my newer version of Periform IT keeps saying the REGISTRATION INFORMATION IS INVALID...IDK how this can be, I put my name in the box, where it asks, then I added the License Key# they gave me in an email, I checked and re-checked, .... and STILL.... NOTHING.. I am about to loose my mind or ask for my money back!! I use an HP NOTEBOOK LAPTOP

######## Invoice date: 3/28/2015 Name: J.S. License Key: ########### whenever I go and try to register with the license above,I get a sound like DUNNNGGG and a RED X , everytime!! I had the free version and wanted the better one, but now im confused, this is so aggravating,,I PAID FOR SOMETHING I CANNOT EVEN USE!! I tried emailing the company for help, but Im not that computer saavy.. I NEED EASY DIRECTIONS Thank you in ADVANCE, SANDELL