Have a number of clients with this issue: All complaints has come from the Defraggler Free users, none thus far from the paid.. Checked in my office, ver 2.17, 6% fragmentation, do partial defrag wait for 30% and still 6% fragmentation, update to 2.19... 10second defrag.. complete with 6% still fragmented.. Cant convince any of the free users to convert to the paid.. lost faith in product.. Even Quick Defrag is useless. 2 seconds and "done".. nothing done
Reverting all free users to 2.18 or earlier.. 2.19 update is a waste of time.. as bad as Microsoft's Vista defragmenter.