hhumphrey
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Posts posted by hhumphrey
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I added a file called winapp1.ini as you stated. CCleaner won't even load
I then added a file called ccleaner1.ini as I am not using the extension and ccleaner wouldn't load
I then went and added a empty ccleaner.ini file and ccleaner wouldn't load
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I am still having this issue.
I have attached the old ini file i.e. the one I moved and the new one which was created when I restarted my PC and went back into cclenaer and ticked the option to Save all settings to ini file.
I am not sure if this is of any use, but when both buttons are disabled I am also not able to scroll down the list of programs on the left hand side, it just continuelly shows the mouse cursor as busy when ever I hover over that part of the screen.
If I go onto the registry cleaner tab while the analyse and run cleaner buttons are disabled on the cleaner tab. I can click on the scan for issues but this just freezes and stays at 3% constantly
OLD INI - one which was moved
[Options]Language=1033SkipUAC=1UpdateKey=12/25/2014 11:10:50 PMWipeFreeSpaceDrives=C:\CookiesToSave=*.piriform.com|accounts.google.com|aol.com|facebook.com|google.com|mail.google.com|twitter.com|www.google.com|yahoo.comRunICS=0Monitoring=1SystemMonitoring=1CheckTrialOffer=0WINDOW_LEFT=283WINDOW_TOP=64WINDOW_WIDTH=800WINDOW_HEIGHT=600WINDOW_MAX=0SystemMonitoringRunningNotification=0LastMonitoringNotificationTime=12/25/2014 11:14:08 PMLMN=2|3|0|0|0|0|1|0|0|0||||NEW INI - after restart and going back into ccleaner file and ticking the option to save settings to ini[Options]CheckTrialOffer=0CookiesToSave=*.piriform.com|accounts.google.com|aol.com|facebook.com|google.com|mail.google.com|twitter.com|www.google.com|yahoo.comLMN=2|3|0|0|0|0|1|0|0|0||||LastMonitoringNotificationTime=12/25/2014 11:40:40 PMMonitoring=1NewVersion=RunICS=0SystemMonitoring=1SystemMonitoringRunningNotification=0UpdateKey=01/10/2015 09:17:48 AMWINDOW_HEIGHT=600WINDOW_LEFT=283WINDOW_MAX=0WINDOW_TOP=64WINDOW_WIDTH=800WipeFreeSpaceDrives=C:\ -
So a new ccleaner.ini file does not appear in the ccleaner folder.
I then tried restarting my computer to see if a new ccleaner.ini file would appear.
It didn't and I tried running ccleaner again and it reverted to my original problem of the buttons grayed out and not being clickable?
Note after I restarted my pc and loaded ccleaner I went into the settings and the save settings to ini option was not ticked.
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Yes that seems to work, the buttons are clickable again once I move the ccleaner.ini file.
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I have tried the above however there is no winapp.ini file there?
See screenshot attached
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Windows 7 and version 5.01
Not using the add on
And yes happens in safe mode
Basically I can run ccleaner when I install it but when I restart my PC it then disables the buttons they are greyed out and not click able
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I have tried that and it has not resolved the problem
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I am also getting this issue ?
Started getting the issue when I upgraded to version 5 ?
Analyze & Run cleaner's buttons not showing correctly
in CCleaner Bug Reporting
Posted
Yes when I delete the empty winapp1.ini file CCleaner starts correctly but still has the buttons disabled.
I tried the winsys1.ini as you have said and this has not solved the problem either.