Harry Smiith

Using the latest versions of CCleaner and Roboform as the home page, CCleaner prevents the home page loading. If I uncheck Google Chrome Internet cache (same with Edge and Firefox) then the roboform home page loads. If I leave Google Chrome Internet cache checked, then the home page will not load. As a workaround, I can clean the cache and then unchecked. Try to load the home page once, which fails, and then load again, which works. Everything continues to work until I check the internet cache and clean. My sone has the same problem on a different PC. Hopefully they will fix this

I don't use Explorer but e-mail links sometimes do. I have setting set to remove all cookies when and browser exits but although all firefox are deleted often Explorer cookies remain. They can be removed manually and if I actually open explorer there is no problem. It is simply cookies that have been used after following an outlook link

Thanks. Have just used this on a mchine and found 16 entires. I removed all 16 which were tagged as "No". Running CC them showed no issues. BUT going to add and remove brought all 16 back again. will just ignore them from now on and hope that microsoft fix this at some future date.

Thanks for all replies. I have now pretty much identified the culprit and it is almost certainly Microsoft - updates. Building a new system from scratch I have been unable to produce this problem with just windows Xp and CC installed. Adding other programs has also not caused a problem. Only when windows and Office updates have been installed does this start. Other programs have also identified this issue meaning it is clearly not a CC fault. If this is a non significant microsoft bug then I think all that is needed is an exclude option in CC. There is little point in removing 10 or so items only to have them return. Alternatively if microsoft could program without leaving so much crap behind ......

yes that's it. For example HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{FFB59000-EB47-45BC-842A-EFFBDA635C94} It doesn't matter whether I get CC to delete FFB5...........C94 or if I do it manually - they just keep coming back - but ONLY if I go to Add & Remove Programs.

Yes - just opening add/remove. The only other reg cleaning type program I have running is jv16 power tools. when I get time I will go back to just xp and cc and see if I still get the problem. my other guess is that it might be related to xp updates. Windows Xp Sp2 CC 1.32.345 although I have had this problem with previous versions. As far as I can tell nothing is really wrong - its just annoying. I would be quite happy to check a box telling cc to ignore this "error" as it appears to not be important.

I find that if I go start/control panel/Add or Remove and then go to CC and check for issues that I get a number of uninstaller reference issues. If I fix the selected issues all is well until I again visit "Add or Remove". Is this a bug ? the add or remove still works fine and I experience no other problems. Is there a way to tell CC not to bother reporting these issues ? If it is not a bug is there a solution ? I have found this happens even on new installations.