JaxBoy12345

Its okay, ill just talk to dell. Thanks for the help.

Windows 8 dell insprion 15 3521 6gb intel core i3 and okay ill talk to them

No im not blaming CCleaner. i love ccleaner and it works great. but what im saying it that my laptop i got back from were i sent it in they messed it up. i need to wiping the harddrive. Heres the story: One day my laptop went black. So i went to online support and they told me i need to send it back in because the hard drive was bad. I was confused because i havent even had this laptop for one year. so i sent it back in and i got it back in march 2014. then about in august my laptop audio stopped working and then my files were uncompatable. I was so confused so i tried to factory reset it but it said insert media. so i made a recovery drive and it still says your media is not correct. So i was just asking what would i do if i did the driveprocess.

oh okay... thanks. my laptop is acting weird When I try to press restore to windows factory settings it doesn't work. I plugin a usb for the recovery drive (Enough for the memory) so whenever I plugin it in it says recovery. I have no clue whats going on.. I got it back from the company and apparently my harddrive was broken which I have no clue what happened. Thanks super much!!! ( I accidently posted this twice) Ill find another program for it!

Hi I downloaded ccleaner and it works great! But I have a question. I have windows 8, and if I go into tools and use the wipe harddrive will it wipe it and reinstall windows? thanks!

Hello, I installed ccleaner and its works fine. I have one question. when you go to the Tools then drive wiper, if I do the whole hardrive will it automatically reinstall windows for me? or do I have to get a CD or something. Thanks.