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Posts posted by johnp57


    Microsoft needs help

    System - Windows Error Reporting    0 KB    5 files   
    C:\ProgramData\Microsoft\Windows\WER\Temp\15ac11c8-f17d-4a39-ae19-86bc879e3559    0 KB
    C:\ProgramData\Microsoft\Windows\WER\Temp\191b439a-b705-4326-93e7-b04b768f41ac    0 KB
    C:\ProgramData\Microsoft\Windows\WER\Temp\3fd7c864-5eba-46d6-9a17-81a5441e4f9e    0 KB
    C:\ProgramData\Microsoft\Windows\WER\Temp\8eee7aeb-be46-490a-a1a2-2d7d6f908fb6    0 KB
    C:\ProgramData\Microsoft\Windows\WER\Temp\e0395570-03f8-4202-bd0e-9e5d19a1627a    0 KB

    I find these collecting after run CCleaner analyze

  2. Open CCleaner

    try to click Start scan

    Pop up for some 3rd party web site comes up covering button says take survey

    took survey (twice now)

    Survey link still pops up randomly when starting CCleaner

    this kinda negates the reason for cleaning?

  3. Turned on my laptop this morning & signed into windows

    Ccleaner was opened on the desktop with message stating This version is not allowed in your location"

    I closed it and rebooted and decided to check for updates

    the version i had was v5.44.6611 but on your web site the newest version is v5.44.6575

    I never get the version on Filehippo.com cause I prefer to get it from your site ever since I first started using Ccleaner


  4. The new April update causes Ccleaner to say it needs to close Edge before cleaning checking Yes means forcing Edge to close but then it says it takes to long and I need to "force" it to close

    I just need to know if forcing Edge to close & be cleaned will cause more problems? If I don't close it will it clean itself if I either reboot or just run clean from internet options on the Cpl?

    Will the next update fix or address this?




    Faulting application name: CCleaner64.exe, version:, time stamp: 0x58b9ab00

    Faulting module name: CCleaner64.exe, version:, time stamp: 0x58b9ab00

    Exception code: 0xc0000409

    Fault offset: 0x0000000000150c80

    Faulting process id: 0x1f68

    Faulting application start time: 0x01d29d68d19c4d88

    Faulting application path: C:\Program Files\CCleaner\CCleaner64.exe

    Faulting module path: C:\Program Files\CCleaner\CCleaner64.exe

    Report Id: 77b56f3e-d325-483b-ab97-53e2481a26ef

    Faulting package full name:

    Faulting package-relative application ID:



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