edward27821

@mta π Replying while in safe mode... "just to clarify Edward, I didn't mean clean using CC, I meant the whole nine yards, CC" I clear the cache every few minutes using fiddler. I run all my maint programs at least daily in addition to the autoscans. "For good measure, I would uninstall 10, reboot (yeah I know, shouldn't have to but, hey, we are up to the straw clutching phase) and reload 11. Make sure you get it from Piriform or FileHippo." Used Filehippo to check for the update. Downloaded 11 using IDM to D;\program files\ccleaner)\. Used IObituninstaller to uninstall 10 asnd check for remnants. (kept 10 installer and 11 installer and items in doc&settiings). "And since you are going to reinstall, do it from Safe Mode (to be sure, to be sure). And then do your first test in Safe Mode while your there and cross your fingers." Rebooted 2x, 2ndtime to safemode. Installed 11 while in safemode. Ran CCleaner: seems to work fine here. Note: Norton does not run in safemode, at least not in the usual manner. Will now reboot normal and see what happens. BRB Have rebooted regular and seems to be OK now. @Andavari No parameters in shortcuts. I checked that when I was experiencing the issue, none then either. Off topic question: Can I get "Scheduled Tasks" to auto run CCleaner every 2 hours rather than only at System startup?

@mta, Thank you "just to throw it out there, and at least have it crossed off the list, have you cleaned your PC as much as possible?" Auto clean at startup.(auto-on at 2400 and auto reboot at 1200) and about every hour or 3 if in use. "look at rule number 10 here; http://forum.pirifor...uncement=15&f=7" Have I violated 10? Didn't think I'd answered anything in this forum. "since it only happened going from v4.10 to v4.11 and goes away when reverting back to v410, it would suggest a problem either with CC itself or the new version as somehow highlighted a problem with your PC." Should I download a fresh copy of 11 and try again? Do I need to unistall 10 before installing 11? "the Dev team do read these posts so they should be aware of your incident." Good to know that the team watches the forum. "another straw to clutch, have you booted to Safe Mode and ran CC there to see if it shuts down the PC when you tell it to do anything?" Oops, oversight...Didn't try safe mode.. "and what AV do you run?" Norton 360 Also have 3 IoBit programs = ASC 7 Pro Smart Defrag, & Malware Fighter Thought about forum: user should be able to delete his/her replies

Nope

Nope. not checked. It shut down the machine before completing any task. Working fine after reverting to 4.10

@shabrianna Just out of curiosity... Do you use Windows XP? Issue started after update to 4.11?

CC-4.11 Auto run (at startup) seems to work OK. However, if I open it and click almost anything (including "Options"), my computer shuts down as if selected from "Start". This has occured several time in the last 48 hours. More of a nuisance than a problem. I have uninstalled 4.11 and reinstalled 4.10 as a temporary remedy. with "Auto-update" idisabled. Attached (rather than in post) is my system's information. System Information Report.html