karenrgreer

Wow, those links had some very comprehensive stuff!! Thank you all so much. I'm trying some of the steps now.

Hi, thanks for responding. Yes, it deletes anything that I try to download, Hazelnut. Derek, it's very possible it's something else causing this. I have Microsoft Security Essentials but I've read that there are fake versions out there, so I'm hoping I didn't end up with one of those. That does run every week and I also run the CCleaner periodically. BUT, I have noticed that the security package that came with my pc has been disabled and I cannot re-enable it, so possibly there is a virus of some kind on here. I feel like I know so little about computers that all these technical do-it-yourself things I keep reading to fix the problem are beyond me. I guess I may have to break down and actually buy an anti-virus software.

Hi, sorry if this is the wrong place to post this, I'm new to all this stuff and was having a hard time figuring out how and where to start a new topic. For a while now my computer has been giving me a "this item you're trying to download may have a virus so we deleted it!" message EVERY time I try to download anything. Today after googling the problem (again) one of the things that came up was that CCleaner may be doing it. I might have inadvertantly changed some setting so I thought I'd ask on here if there's a setting I could change that could remedy this? It's really become a problem for me. Any help would be greatly appreciated!!