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  1. Not a complaint; info for you on the off-chance it will be useful to you. Your organisation does the public a great service and, should you want me to do a few hundred words expressing the specifics let me know... Speccy info published to: http://speccy.piriform.com/results/QNo4qOSBggJ1ecW0u0m62Vq Here's the problem I had, which began minutes after the install of Speccy and disappeared after the uninstall. Note: about two hours prior to installing Speccy I had changed the following registry setting: --------------------------------- To Disable Hibernate HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power Hybernateenabled Type in 0 (zero), and click/tap on OK. Close regedit, and restart the computer to apply the changes. ------------------------- No sound. Notification area displayed the 'volume' icon with a white x in a red ball. Clicking brought me the message that one of the services depended upon was not available. Event info: The Windows Audio Endpoint Builder service terminated with the following error: The RPC server is unavailable. The Windows Audio service depends on the Windows Audio Endpoint Builder service which failed to start because of the following error: The operation completed successfully. When I tried to 'start' it: Failed to started because RFC was not available. Further exploration: "No audio device is installed" although it was 'working properly' per Windows. The time of the event was within minutes if not seconds from install of Speccy, just downloaded from Periform a few minutes prior. Speccy was not listed in my 'installed programs' so I used your uninstall. Still didn't fix the sound issue which, when I tried to reinstall the driver, gave me an error code: Realtek High Definition Audio Driver - InstallShield Wizard Install Realtek HD Audio Driver Failure!! (Error Code: [0x00000103] I use eRunt so I initiated a recovery from two days prior and the audio came back. I know this is bereft of detail however a few addtional crumbs are noted below. Please don't hesitate to ask for whatever would help; I'm fairly computer literate after 45 years or so of helping others, fixing my own issues, etc. HiJack This log? Services detail? Registry files? I have Nir Launcher installed (without sysinternals) or I can use a diag that you would prefer.. In face, I think that I'll re-install Speccy, see if the problem reappears, add that info as well as what ever system details I can include as well. Ok, did that, published the info to: http://speccy.piriform.com/results/QNo4qOSBggJ1ecW0u0m62Vq If the problem re-occurs I'll so another snapshot and let you know... Hope this helps! Jim Harmon
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