Hi everyone~ I'm really really hoping someone can help me out here!
So last night I was prompted by ccleaner to update and get their newest free version (which I did)
I then proceeded to run the cleaner and then (for no apparent reason and my 1st time doing it) I wiped my C drive (1 path). About 80-90% into the process I got an error and it didn't finish wiping. After that my computer was working much slower than usual until about 30 mins later I got a Windsor error telling me I have hard disk problems and to back up my data (I didn't because I'm a genius).
I then restarted Windows in the hopes that my computer would run as usual...it didn't and immediately when it started Windows gave me another hard disk error (ignored again). At this point, I ran ccleaner again and cancelled the process about 20% in because it was extremely slow. I then googled a few things and decided to run chkdsk...it took several hours and then froze at 85% of step 5/5 (step 5 is the free space check). I left it on till the morning...still frozen. I manually shut down and booted Windows again...extremely slow start up and would not let me click anything when it started...pretty much frozen. Restart again and I got (disk read error, press ctrl-alt-del to restart)...restarted a few times with the same message...now I can't even get into Windows.
I read a few things on my friend's laptop. Tried Dell Diagnostics from the boot screen...got error code 2000-0142 (related to hard disk). Then I decided to pop in the Windows DVD and boot from it. Tried to get it to repair my system...said it can't. Went to command prompt and tried to go to C: (default is X:)...got a message saying it can't because of an I/O device error. I then entered "chkdsk /r c:" and it first said that the system is NTFS then after a long wait said "unable to determine volume version and state". I read some more and tried the diskpart function and was told my drive is online, has a capacity of 149GB with 0 B free.
I read here that some big file gets created when a drive wipe is aborted and it's screwing things up. I read on another forum that Dell hard disks especially have a lot of issues when they get to capacity. Can anyone please please please help me figure out a way to fix this problem (preferably without actually taking the hard drive out...not very tech savvy...but will do it if I have to)?
- Dell Latitude E6400 with Windows 7 32-bit
Thanks so much!!!
Rachel
