cwaterjohn

The only process showing was Google Chrome. When I terminated that process in Task Manager, and then ran Ccleaner again, it deleted all the cookies showing in the Cookies to be Deleted List. Thanks again for the useful help/guidance. It may not have occurred to others affected that the browser process also has to be terminated, and it is not sufficent simply not to have your browser open...

That is helpful advice, thanks. I had not appreciated that it was not sufficient to have no browser application showing when running Ccleaner but that the specific processes attributable to the relevant browsers also had to be terminated. I will identify and terminate those processes and try again. I am using variously Mozilla Firefox 14.01, Goggle Chrome 21.0.1180.79 m, Internet Explorer 8.0.6001.18702

Exactly the same problem when attempting to use Ccleaner to delete the cookies in the Cookies to be Deleted window. All browsers are closed. All cookie boxes under the various browsers are ticked to indicate they should be included in the sweep. I am using V2.21.1767, on Windows XP Home SP3. Is anyone at Ccleaner paying attention to this thread, as it does seem to indicate there is some problem - either with the software or the users' use of it!