integral_82

Hi all, thanks for the replies, I do appreciate it. Augeas: Im not sure if Im doing something wrong, but when I "recover" the zip Thunderbird file onto a folder on the desktop, the file has 0kB...as I said, when I try to unzip it, it gives an error...is there something Im missing? Nergal: the malware in question (DT virus) is supposed to be a trojan, with Keylogger, Downloader y Rootkit functions. It is most easily noticed by Spanish users as it repeats the accent character, would there be a way to figure out if it might have moved part of the files as part of its functionality? Alan B: I had used some cleaners previously, but this was the first time I used Malwarebytes. In the quarantine folders there were a couple of Downloaders and an Adware agent...is there any way I check if things have been deleted?

Thanks for the replies, and apologies for the double post; was trying to address the causes (CCleaner) and the solutions (Recuva) in each one. Nodles: you mention that CCleaner wont delete emails, but the fact is the Mail folder is empty...I used two other programs to clear the virus_ - DT-Kill, which the developper said after reading the report, that had nothing to do with the deletion - Malwarebytes' antimalware...which I dont know if it had anything to do with the deleted emails Thats why I wanted to know if CCleaner had a report generating option to check what actions it had taken... The Recuva version is 1.42.544 (64bit). I did the deep-scan (only for mail files though) and got as most promising result the empty zip files, which takes me to... Augeas: Im not sure if you mean there is an option to unzip the file IN Recuva, My recuva doesnt allow many fancy options. As for unzipping it with usual programs, they give error, or produce a 0kB generic file... I do appreciate the help and any further suggestiosn you might have.

Hi all, had a tragic incident, where my Thunderbird account and emails were accidentally deleted by CCleaner, and of course, no backup exists...yes, i know .. I did an in-depth analysis with Recuva, but all it found were some corrupted emails and an empty "Thunderbird email" zip file... Is there really no way to recover the information? Not even with the premium version of Recuva? Any suggestions welcome Thanks

Hi all I recently found out I had a virus in my computer, and to get rid of it I used a couple of malware-deleting softwares, and finally CCleaner. When the PC restarted, all the preferences/bookmarks had been changed; more importantly, Thunderbird started as if it had never had an account, or emails in it. Tragically as well, no backup exists... All evidence suggests this was caused by the CCleaner wipe, but Im not sure which part(registry?) I did a Windows system restore point, but that didnt help, so my question would be as follows: - Can CCleaner generate a report of what it did, so I can try to restore the files that went missing? - Can anybody suggest a way of restoring the lost account/files? Ive used Recuva, but im not so familair with it, also posting on their forum. Any help would be appreciated. Thanks