[Encoded files]

My laptop had to be wiped to factory defaults because of a windows problem, and I lost some files I need. When I had done a factory default, I ran Recuva to try and locate the files (documents). It found one that I'd lost, but it is encoded; how do I restore it back to normal text? The file is attached.

BP Share Record p1.doc

[Recycle Bin]

I have got the problem, all of a sudden, of Windows XP deleting files first time instead of putting them in the Recycle Bin, which I think I have got a solution for, but can Recuva recover the files that are stuck in the Recycle Bin (if they are still in Windows obviously?)

[Disk Health Error]

Yes I have, it says it found and repaired some errors, but I am still getting a Disk Health warning from Defraggler!

[Disk Health Error]

I am troubleshooting a laptop for my friend. One of my eliminations is Defragging. Before I run the Defrag, I always Analyse.

However, when I first start Defraggler, it says DISK HEALTH: ERRORS (see screenshot)

When I run the Disk Benchmark, after analysis, it says there are no major errors on the disk. The Seagate disk test runs fine!

I have taken a screenshot of the Health tab as well.