CarolHaynes

Any idea what creating a new profile does - other than create the new profile folder? The contents of the folder didn't make a difference so there must be something under the hood with profiles that fixed things?

Weird - I set up a new profile. Then I manually deleted all the contents of that new profile folder and moved all the contents of the old profile folder and deleted the old profile. Now I have a new profile, in a different location BUT its contents is 100% identical to the old profile. Guess what - CCleaner now sees the Firefox content and cleans it correctly. Go figure! Thanks for your help.

Pretty much what I figure which is why I am coming here to see if anyone has any ideas. As I say - the most noteable issue is cookies but looking closer whilst it has Firefox listed in CCleaner it doesn't actually clean anything from Firefox!

I have my user data folders on drive D: but as far as I know AppData is still on drive C: and programs are installed on drive C: The profiles folder seems to be: C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\Profiles which is the one used automatically (I certainly haven't changed it)

I have all the Application boxes ticked (including all of Firefox boxes). Analyzing doesn't yield any results for Firefox - not just cookies but even temporary files etc. don't show up. The only place I can see Firefox cookies in the the cookies options page! So it obviously knows Firefox is there - just the cleaner doesn't want to know!

Tried manually installing 5.0.1 and the 6.0 final version (even removed the old versions first) - CCleaner still does not see ANY cleanup data from Firefox ??

All cookies persist - when I tried the new build for the first time there were hundreds. Running CCleaner Analyze doesn't show anything for firefox at all - despite all the Firefox options being checked. I have quite a few addons installed: AdBlock Plus British English Dictionary Clip to OneNote Colorzilla DownloadHelper DragIt Firebug IE Tab 2 Interclue Java Console LAstPAss Lazarus Minimize on Start and Close MR Tech Toolkit Open in RegEdit Padlock ReloadEvery

I have searched and found numerous references to this problem but none of the fixes work for me. Running Windows 7 Ultimate 64-bit Latest build of CCLeaner Up to date Firefox 5 (5.01 I think - the Help screen only say 5.0 but reports it is up to date). In CCleaner under the applications tab I have ALL check boxes ticked (including Adobe Flash Player). I closed Firefox (and checked Task Manager to make sure it had exited) There are still a load of 'Cookies to Delete' listed - all with normal Firefox icons. Running CCleaner doesn't even detect these cookies - but they show up in the Firefox cookies list inside the options window. If I delete them within Firefox it cleans them (but also removes all the other cookies I want to keep). CCleaner then says there are no cookies but as I use Firefox new cookies appear in ccleaner but it doesn't seem to matter what I do I can't get CCLeaner to delete them Never had this problem with any other versions. Anyone any idea what is going on and how to fix it? I do a lot of web development and so have IE/Chrome/Opera/Safari installed too and no problems cleaning their cookies.