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TonyKlein

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Posts posted by TonyKlein

  1. As Hazelnut already said, he's the creator of A-Squared anti-trojan software: http://www.emsisoft.com/en/

     

    Sounds familiar to you?

     

    Otherwise, right-click the entry in question in the CC Issues Results list, and choose 'Open in RegEdit'.

     

    In Regedit, rightclick the subkey ('folder') in question, and choose "Export > as txtfile"

     

    Post the contents of that textfile in your reply.

  2. Any appliaction registered to the "Apppaths" key in the Registry can also be launched from the Run box

     

    (HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths)

     

    It's also possible to open most folders in the %System% directory directly from the run box:

     

    Start > Run > Temp

    Start > Run > Inf

    Start > Run > Fonts

     

    and so on.

     

    As well as all Control Panel Applets:

     

    Inetcpl.cpl

    Sysdm.cpl

     

    and much more....

     

    Notepad /boot.ini will launch a Notepad window with the contents of your C:\boot.ini file

  3. Anyways no sense in reminiscing about Win 98

     

     

    I still have one machine running the operating system, really only because my bookkeeping software won't run on anything more recent than Win ME.

     

    Haven't tried it in Compatibility Mode, as my accounting software is not something I'm willing to experiment with...

  4. Not sure I recall Windows 98 being able to issue that type of warning; could it have been one of your AVs crying foul?

     

    Or then again, I may of course be wrong...

     

    Whatever the case, I guess we sure agree on the principal premise. ;)

  5. it seems to me that it's ALL about competition + sales

     

     

    It really is mainly because two AVs running residently IS in fact a very bad idea. It will weaken instead of strengten your defenses, as the two products might conceivably deny each other the right to deal with a baddie, with possibly dire consequences...

  6. You're very welcome, Hapy days. I'm just sorry I couldn't be of more help.

     

    I do feel for you. Although I know this isn't going to help you right now, can I all the same advise you from now on to BACK UP your documents.

     

    You never know when an unfortunate incident like this might occur. Your harddisk could crash, your computer might even get stolen, you name it

     

    There's some excellent backup software available (Acronis True Image, Symantec Ghost, and others)

  7. I'm afraid not, and this type of 'remote troubleshooting' really does have its limitations...

     

    As I said, it is really impossible for CCLeaner to remove stuff it wasn't programmed to do, so could all this be a very unfortunate coincidence?

     

    I really have no idea of what exactly happened there...

     

     

    BTW, if you remember the exact names of some of the files that have disappeared (document.doc, whatever.jpg, thing.txt) it can't hurt to try doing a Find Files for each of those filenames. You never know.

     

    How to Find Files on Your Windows Computer

  8.  

    is there anyway to undo what the cleaner done

     

    Well, as I said, technically CCLeaner is unable to do this in the first place, so I'm baffled myself...

     

    Therefore I'm going to suppose for (only) a moment that your files aren't really gone, but only 'invisible' (please bear with me...)

     

    First, Double-click My Computer.

     

    Go to the Tools menu > Folder Options, and make sure that, on the View tab, "show hidden files and folders" is checked. Click 'Apply to all folders', then click OK

     

    In the My Computer window, doubleclick the C: drive (if that's where your documents folder is) in order to open it and reveal its contents, then doubleclick the Documents and Settings folder, then the folder bearing your User Name, and finally the My Documents folder in there. Is it still empty?

     

     

    If so, I wonder (without being at all certain) if this could possibly be due to some kind of system file corruption.

     

    Could you try the following:

     

    Go to Start > Programs > Accessories > System Tools, and choose System Restore.

     

    Click Next, then choose "Restore my computer to an earlier time".

     

    Pick a date and time a little before this happened, and when you were certain you still had those files and folders.

     

    Click Next, and allow System Restore to restore a previous registry and set of system files.

     

    Tell us how that goes...

  9.  

    TonyKlien what are you talking about. I only joined this forum an hour ago so what is it I was supposed to answer.

     

    Hi hapy days; welcome to the board. :)

     

    That wasn't directed to you, but to bourguignon. It seems that both your topics have now been merged, and some posts were removed in the process... :rolleyes:

     

    I never changed any settings inthe cleaner and it usually removes only the stuff I want but this time it has removed everything in my documents; all documents, photos, music, etc

     

    But as I said in your original topic, CCleaner can't all by itself suddenly have "changed its mind" and decide it will now start deleting files in My Documents....

     

    It wasn't programmed to, and it doesn't have a mind of its own....

     

    This can only happen if someone

     

     

    1) manually edits the winapp.ini or winapp2.ini file and adds the My Documents folder as an item to be 'cleaned'.

     

    or

     

    2) adds the contents of the My Documents folder to the Custom Files and Folders to be cleaned.

     

     

    I do realize this information isn't likely to make you a lot happier, but I thought it might be a good idea to explain how CCleaner operates...

     

     

    You ARE referring to the contents of the following folder?

     

    "C:\Documents and Settings\Your User name\My Documents

  10. That's good to hear, Daisy. :)

     

    All the same, it might not be a bad idea to do a general checkup by posting a HijackThis log as I suggested before.

     

    An increasing number of Rbot/Sdbot worms as well as other malware tamper with System Restore settings, and while your "symptoms" do not sound familiar it can't hurt to have a closer look.

  11. If you go down to post #10 in the thread neighberaaron gave a link to

    http://forum.ccleaner.com/index.php?showto...amp;#entry44256

    you will see what caused the thread starter in this case having his restore points deleted all the time. Could anything like that be happening in your case?

     

    Well, if Disk Space reserved for SR is set to 0 that would certainly have the (not so) desired effect, so that would certainly be something to check for.

     

    Also I believe at one time real player caused this to happen. (I'm sure Tony will know more about that than me)

     

    I'm afraid you're overestimating me there, Hazelnut. ;) I really don't know all possible causes for every single existing Windows issue by heart... LOL

     

    I do think that carefully going over all Google Groups threads I linked to could possibly provide you with a few additional pointers.

  12. TweakUI does a great number of things that CCleaner does not.

     

    Here's TweakUI for Windows 98: http://www.microsoft.com/ntworkstation/dow...g/NTTweakUI.asp

     

    It also has the option to delete the contents of the Recent folder on reboot.

     

    In addition, on the IE or IE4 tab, you can UNcheck "Add new documents to Documents on Start Menu".

     

    What that in effect does is introduce a "NoRecentDocsHistory" restriction, but whether it actually stops shortcuts from accumulating in the Recent folder as well I dunno; you'd have to test that...

  13. @ tony, i could never get inside the C/system volume information folder on any computer.

    i can see it there but i cant open it.

    access is denied.

     

     

    Here's how you can access it (if you're running XP Pro): Doubleclick My Computer, then go to Tools > Folder Options, then select the View tab.

     

    UNcheck "Use simple file sharing", then click OK.

     

    If you're using XP Home edition, have a look here: http://wiki.djlizard.net/System_Volume_Inf..._within_Windows

     

     

    ... and once again, as Andavari as well as, as it now appears, Mr G., CC's developer himself have confirmed, there really is no way that CCleaner could delete your SR points, even accidentally, as it wasn't programmed to do so, and I can assure you it doesn't have a mind of its own...

     

    It really is a mystery...

  14. Hi Daisy

     

    System Restore points are stored in the (hidden) C:\System Volume Information\_restore{********-****-****-****-************} ( = "CLSID" aka 'long number') folder

     

    The good (or maybe bad) news is, that, using the default settings, CCLeaner doesn't meddle with this folder, so something else is bound to be at fault here.

     

    One way to remove all System Restore points is disable SR and reboot. That will purge the folder, but I don't suppose that's something you did.

     

    There are in fact other reports of this issue (see these and these Google Groups threads, but I can assure you it's not because of anything CC may have done.

     

     

    Incidentally, I also suggest you post a "HijackThis log" in this section of the forum

     

    You'll find a sticky at the top of that section explaining how to go about that.

     

    It may be helpful to have a closer look at your configuration.

  15. TEST1:

    I ran ccleaner on a machine, it found and removed 500meg of junk

    Immediately after running it, i ran easycleaner on the same machine - it found an additional 367meg of junk (NOT REGISTRY ITEMS - JUNK FILES)

     

    There's junk and then there's junk...

     

    What exactly were the files EasyCleaner removed, and does one really want or need them removed?

    A log file of what exactly it was EC did would be useful...

     

    The nice thing about CCleaner is that it is user configurable. In addition to what it removes by default, you can specify additional files/folders or registry keys you want CC to remove, and therefore it is hard to see how it could ever be outdated, at least for the forseeable future...

  16. But this shos to me that this tool is very dangerous!!!

    No?

     

     

    No.

     

    Used with the default settings CCLeaner is simply UNable to remove system files, or files/folders belonging to third party applications...

     

    What is the email application in question, and what exactly were those files you think CCleaner might have removed? (exact location, names, extensions)

  17. I read here that, although if during the install, KAV detects another AV running on your PC, it will certainly advise you to uninstall it.

     

    However, you can do that OR you can disable the existing AV program and then press Yes to continue.

    That only stands to reason, as I do know a few folks that use KAV as a backup scanner to their resident AV.

     

    Also, here is a Kaspersky Forum thread where RejZor, whom I know from other security forums as an experienced malware researcher says:

     

    KAV is checking uninstall strings in the registry. So just remove it for the time of installation and add it back after you're done.

     

    One of those two options ought to do the trick for you, I should think. :)

  18. In IE, go to Tools > Internet Options.

    In the Temporary Internet Files section, press 'Settings'.

     

    What does it say the Current Location of the Temporary Internet Files folder is?

     

    Next, go to Start > Run > Regedit, and drill down to the following registry key ("folder")

     

    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

     

    In the right pane of the User Shell Folders subkey, what are the exact value data of the "Cache" value ("line")

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