Turley

I have Spybot 1.3 installed on Windows XP plus Norton Antivirus and Webroot.To update Webroot,I was told to disable any firewall temporarily.After successful download,I turned Windows Firewall back on(auto).Now when I scan on Spybot,I get in red;"Microsoft Windows Security Centre_disabled",no matter how many times I fix the problem.When I right-click this item,"exclude this detection from future scans" is greyed-out and cannot be clicked.Also,I cannot get into Security Centre(currently unavailable because the Security Centre service has not started or was stopped).Shuting down computer does not change this problem. If I delete Spybot 3.1 using CCLEANER,will it delete all files and will this solve Security Centre Problem?I see Spybot has 1.4 version but being a newbie,I'm afraid to mess with "a small file" at www.safer-networking.de/en/faq/27.html. I appreciate any help you can give.

Thank-you Hazelnut.Downloading from this site worked.Whenever I was instructed to "save-desktop-double click",I right-click,save link as,desktop and double-click. Thanks again from a frustrated newbe

The problem is I cannot save the file to open on my desktop.Here is the sequence I,ve tried after defrag,chkdsk,scan for virus Norton & Webroot Spy Sweeper: Click:check for updates now----new version,v1.29.295 is available.Click here to download----In filehippo.com download latest version.If I left-click,get message file cannot be saved;if I right-click,save link to desk-top.Cannot download from this link.Have had no problems in the past.Please help.

Still get the same message after chkdsk.Any other info?

I'm unable to download the latest CCleaner for the following reason: C:\DOCUME~\Owner\Locals~1\Temp\8a2158c4.exe could not be saved,because the source file could not be read.Try again later,or contact the service administrator. Please help.I'm new to computers.