[RAM Identification Problem]

I have a new custom-built Windows 7, 64-bit desktop using Intel Desktop board DH55PJ, Intel i5-760 Quad Core 2.80 Ghz processor and 8 Gb Kingston (2-4 Gb modules) DDR3 SDRAM.

 

One of the RAM modules has failed:

 

• Windows reported the failure by listing only 4 Gb RAM in "Control Panel >> System"
• Topala Software's "System Information for Windows" build 0714g reports only 4030 Mb of system memory in its "System Summary"
• Speccy v1.09.231 reports 1 ram slot as unused but also reports available memory at 8060 Mb

[Can't locate bad RAM slot/stick]

I encountered a very similar situation with a new Win 7 64-bit system just this week. One of the pair of 4 gig RAM cards went bad.

 

• Windows identified the problem in Control Panel >> System by reporting only 4 gigs of RAM
• SIW identified the problem in "System Summary" by reporting only 4030 megs of physical memory
• Speccy continued to report 8060 megs of RAM available.

Speccy has been removed from my system.