axthree

Looks as if the problem is non-existant btwebcontrol is part of their connection manager. Got a reply this AM. I agree with you Andy that a lot of the AV vendors are adopting a "me too" approach. Mike, it appears that I've escaped having to learn how to do a "hijack this log for now but I can assure you this lesson will be tackled shortly. I've just asked them whether it's best to un-quarantine btwc or download a later version. At the moment it appears that my OS is managing the connections but they tell me that any glitches would have to be sorted by MS. Whereas their own is self repairing and self updating but only for BT/BTYAHOO. Thanks again for all your input.

Quick update. Couldn't find any reference on the bt website so sent them an e-mail. So far 24 hours have elapsed and all I've recieved is an automated e-mail admonishing me that in future I should use their online help system. Is it worth pointing out to them that no results were found for my search or I wouldn't have bothered them?

Thank you all very much. i will check with BT but it sounds benign. I just wonder why it was never picked up before. How stupid can I get? It obviously appeared after an update. I'll go back to sleep now. :-)

Thanks for your replies. It was detected by Microsoft anti spyware. Now, should I un quarentine it or kill it. i.e does it actually do anything for me?

Please excuse my ignorance but I've been trying to find out exactly what this piece of software is. It appeared after a scan. I'd recently visited a couple of new sites and promptly zapped it because I hadn't asked for it and had never heard of it. Im on dial up with bt yahoo. I must confess I not up on all the nomenclature regarding programmes etc. so I'm normally very careful about making any changes. One syllable answers most welcome