Hello,
I have CCleaner on my computer at work and it runs great. I have been having a problem with my home computer running very slowly, so this evening I downloaded and installed CCleaner on my home computer.
When I clicked on the 'Analyze' button, it ran through three or four progress bars in about 7-8 minutes. Then, a completed progress bar remained on the screen for about 10 minutes, during which I could hear the hard drive whirring and the light flashing periodically. Then, the hard drive stopped whirring and the light stopped flashing. All the while, a completed progress bar remained on the screen, but the results of the 'Analyze' session never appeared on the screen. The cursor was a regular arrow, not the busy hourglass. I eventually just closed CCleaner.
Background info: My home computer is a Compaq Presario 5000T Series, almost six years old, and runs Windows Me with a Celeron 633 MHz processor, 64 MB of RAM, and 10 MB hard drive (ST310212A). A few days ago, while running the Windows Disk Defrag (in an attempt to resolve the slowness issue), the Defrag was stuck on 47% complete for about four hours. Just as I was about to shut down Defrag, it progressed beyond 47% and eventually reached 100%.
I'm guessing that the same thing that caused Defrag to hang on 47% is also causing the problem with CCleaner. Is it possible that my hard drive is getting ready to fail, or might this be caused by another issue? In any event, how can I get CCleaner to run? Should I try to clean without analyzing first?
Thanks in advance for your help.
Best regards,
Todd
