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cheral

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Posts posted by cheral

  1. Hi cheral, and welcome to Piriform.

     

    It's very kind of you to offer a donation, and you may be able to do that using "Nochex". You'll find a link to it on the left of the page here:

     

    http://www.piriform.com/about

     

    Hope that helps and thanks again.

     

    Thanks so much for the response. I'll check out that link right away.

  2. Yes, I have no PayPal. So, can I donate via money order and ground mail? If so, what is the address? Your products are super; I've used CCleaner for years; I'm just starting to use Defraggler -- and I'll succumb to guilt if I can't make a donation. Thanks for your response.

  3. Thanks for letting us know cheral. :)

     

    screenshot2pa.th.jpg

     

    Okay, really quick. Click on the image to make it larger. You can see that 2 of "Add Reply" are circled in red. If you click on either of those it will add your post to the thread.

     

    The "Add Reply" that is circled in green will let you respond to that specific person in that thread.

     

    Practice in this thread if you want. No one will care.

     

     

    OK, I'm giving this a try. I used the green circled reply, to reply to you. The part that has been hanging me up is what to do after I've finished my post. Down near bottom of page, I have two choices: Add Reply and Preview Post. It's at this point that something has gone wrong. But here comes another try, and thanks so much for your patience!

     

     

    And this time I'm using the reply near bottom, circled in red, to (hopefully) say "Good Morning," and "Thanks to everyone." I do absolutely love forums, by the way. I learned, early on, that calling tech support was rather an exercise in futility. I couldn't understand them; they couldn't understand me; and what I could understand boiled down to this: If I'd already done everything I knew to do, in an effort to save them some time, they wanted me to do it all over again. Ugh.

     

    When I contact a forum, I get responses faster than if I were on hold to tech support; I can understand what's being told to me; and no one suggests I redo what I've already done, ad infinitum. And you're all volunteers! The best of everything to all of you -- and I hope I get it right this time!

     

    OK, I'm giving this a try. I used the green circled reply, to reply to you. The part that has been hanging me up is what to do after I've finished my post. Down near bottom of page, I have two choices: Add Reply and Preview Post. It's at this point that something has gone wrong. But here comes another try, and thanks so much for your patience!

    And this time I'm using the reply near bottom, circled in red, to (hopefully) say "Good Morning," and "Thanks to everyone." I do absolutely love forums, by the way. I learned, early on, that calling tech support was rather an exercise in futility. I couldn't understand them; they couldn't understand me; and what I could understand boiled down to this: If I'd already done everything I knew to do, in an effort to save them some time, they wanted me to do it all over again. Ugh.

     

    When I contact a forum, I get responses faster than if I were on hold to tech support; I can understand what's being told to me; and no one suggests I redo what I've already done, ad infinitum. And you're all volunteers! The best of everything to all of you -- and I hope I get it right this time!

     

     

     

    P.S. I did a screen capture of the image added by krit86lr, so now I have reference material!

  4. Thanks again to everyone, and I'm sorry again that I can't respond in the proper manner. Somehow, the only way I can post is to start a new topic. But I won't keep doing this. I promise.

     

    After further e-discussion with my friend, we figured out what was going on. After that, she ran CCleaner and said it worked "like a charm." Not surprising, of course. It's a wonderful program.

  5. After the message: "Details of files to be deleted:", are the files listed, or is there nothing listed at all? Does CCleaner actually freeze, or does it finish analyzing and just not list anything?

     

    Although it is doubtful, there is the possibility that she literally has nothing for CCleaner to clean. Perhaps she ran Windows Disk Cleanup beforehand, and has no applications supported by CCleaner... but once again, this is doubtful.

     

    I would suggest that she try clicking the 'Run Cleaner' button, and see if it finds and deletes any files that way. If that works, there may just be a bug in the analyze routine, but if it doesn't work, let me know, and myself (along with everyone else on this forum) will try to think of some more suggestions. :)

     

     

     

    After the message: "Details of files to be deleted:", are the files listed, or is there nothing listed at all? Does CCleaner actually freeze, or does it finish analyzing and just not list anything?

     

    Although it is doubtful, there is the possibility that she literally has nothing for CCleaner to clean. Perhaps she ran Windows Disk Cleanup beforehand, and has no applications supported by CCleaner... but once again, this is doubtful.

     

    I would suggest that she try clicking the 'Run Cleaner' button, and see if it finds and deletes any files that way. If that works, there may just be a bug in the analyze routine, but if it doesn't work, let me know, and myself (along with everyone else on this forum) will try to think of some more suggestions. :)

     

  6. Hello to everyone. I've used CCleaner for at least two years now, and it's a wonderful program. A special thanks to the genius(s) who created it!

     

    I have a friend whom I visit by email, and, from comments she's made, I suspect that her computer is bogged down with excess garbage. I recommended CCleaner to her; she downloaded and installed the most recent version; and says that right after she clicks the "Analyze" button, she gets this message: "Details of files to be cleaned." Then, nothing more happens.

     

    I've never heard of such a thing with CCleaner. My friend has an HP/Compaq computer, running Windows XP, and I know little more than that. Sorry. I don't know if anyone can give me a clue -- or, if not, I'll recommend this forum to my friend, as she can tell you more about her computer. Thanks a million!

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