OK, I will do my best to explain my situation so that maybe you guys can help me correct it.
Yesterday, I downloaded the newest version of CCleaner. Having used the older version for a long time, I am fairly familiar with the program and it's functions. I am running a Windows Vista Home Premium SP1 system. These are the steps I took.
1. I checked every box in the applications tab except 'Compact Databases' and 'Game Explorer'
2. I checked every box in the windows tab for Internet Explorer, Windows Explorer, all but 'Start Menu' and 'Desktop' under System and under Advanced I checked 'Old Prefetch' 'Menu Order' 'User Assist' and 'IIS Log Files'
3. I went to 'Options' 'Settings' and selected secure 3 pass deletion, I then went back to Cleaner and clicked on the Analyze button
4. I then clicked the Run Cleaner button and said yes to making a registry backup.
5. After it completed, I went to Registry
7. I checked all the boxes, scanned for issues, fix selected issues, then clicked where it said fix all instead of manually reviewing each issue
8. Next, I went 'Options' 'Settings' and I checked the box for wiping my main drive free space (c:) and I checked the box for wiping my MFT free space.
9. I went back to cleaner and checked the box for 'Wipe Free Space' and ran the cleaner again and made another Registry Backup.
10. Next I went to 'Tools' 'Startup' and disabled these Programs
HP Software Update
Launcher - %windir%\sminst\launcher.exe (I do not know what this one is)
OsdMaestro
Sprint Music Manager
wnpnscfg - windows media player file
google update
Adobe Arm
Adobe Speed Launcher
Quick Time Task
11. Then I restarted my computer.
12. After allowing plenty of time for all the Windows components to load I began trying to use the Internet.
13. I found these problems No Internet Connection
No Network -(Message: The dependency service or group failed to start)
No Restore Points listed in CCleaner
No Printer Listed
Desktop Background and Windows Colors reverted to Default
Under 'Control Panel' 'Backup and Restore Center' I get a message saying " The volume shadow copy service used by system
restore is not working"
In CCleaner 'Tools' 'Startup' I get a message "The system cannot find the specified file" when I attempted to enable
the Launcher program that I previously disabled.
The CCleaner desktop icon was no longer on my desktop but most all others appeared to still be there
14. I rebooted in Safe Mode and still had the same issues
15. I looked up instructions by CCleaner's online troubleshooting site from another computer
16. I did the manual search for the .reg file and found only one even though I had backed up the registry twice
17. I double clicked the .reg file and clicked yes to the question in the pop-up.
18. I then rebooted my computer and it still has all the same problems.
19. I went into Task Manager and clicked the services tab and I can see that I have a real Boat-Load of services that are 'Stopped'
20. If I right-click them and click on 'Start Service' I get a message that says "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it." The services that are stopped are simply too many to list here. They include many netsvcs and local services.
I am hoping one of you guys can tell me how this might have happened and where I went wrong and also a method of getting these services restarted without doing a full recovery. It seems my Microsoft Programs like Word will still run bvut several others like Quicken will not run. I have my business info on here, and many many purchased program that I cannot afford to lose.
All suggestions appreciated.
