Hypno

Thank you so much for this prompt reply FortMax - I can see that it's more than a quick-fix so I'll do it when I've got time for a bit of space to devote to it - I'm a little bit into 'scary territory' here! Some more 'homework' to do I fear. Regards EDIT (after more homework!): Thanks to the tip-off from FortMax I have solved the problem of the System Restore points not showing up in Ccleaner AND of course my System Information Utility now works! Here's the link: WMI Solution Link For the benefit of others, based on my problem, I can confirm, for my XP computer: It is indeed a WMI problem and, as FortMax says (thanks Buddy), this is confirmed when you get an error when trying to see the contents of 'System Information Utility'. It all makes sense (well to me at least): if the System Information Utility isn't working then it won't 'report' System Restore points to Ccleaner. There are lots of solutions floating around on the web but this one worked 100% for me: a. Stop the WMI service (go to services.msc from the 'run' command) b. Type this exactly in the run command "rundll32 wbemupgd, UpgradeRepository" (without the ""). It takes a few seconds to carry this out. c. Start the WMI service d. er...there is no 'd.' - That's it! Everything is solved and I'm a Happy Chappy

Many thanks for this : I would appreciate more details on this solution ("One repair install later") as I too can't display any System Information. I used to be able to see and delete some restore points and love this feature of this excellent application...but now I have exactly the same problem as in this thread and have done an uninstall (using Revo) and clean install of Ccleaner but just can't see my restore points any more. So it looks like 'FortMax' has the solution. It happened some weeks ago and I used to be able to see them. All I see now is the *briefest* start as if something is going to load... but then nothing. I'm running XP SP3 and yes I do have some restore points. Any help, Thanks