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Jo-Anne

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  1. Thank you, everyone, for your help! I had also asked about the problem on a Windows XP newsgroup and found one other person who had gotten the same screen I did for the CCleaner update. He said he clicked on "Install" and it didn't install the Google toolbar. I decided not to take the chance, however, so I finally gave up and installed the Slim version. For what it's worth, I just updated CCleaner on my netbook running WinXP. There I was offered Google Chrome but could uncheck the boxes for it. I think I already have the Google toolbar on that computer, although I don't use it--so that could be why it wasn't offered there. Jo-Anne
  2. Thank you, login123! I guess I'll do the slim version and hope that by the next update I'll be able to do a normal install. Jo-Anne
  3. Now I'm really confused. Is it possible Piriform is sending out three versions of its installation software--one without any boxes to check, one with both the Google toolbar and Google Chrome boxes, and one with just the toolbar box? I always download CCleaner updates from Filehippo. When I went to do the download yesterday, I noticed that there are two builds of version 3--but I had only been notified of the version 3 update by CCleaner yesterday, although I use it every day. The two builds are 3.00.1303 and 3.00.1310. I'm curious if some of the differences people are writing about are for different builds. I've asked about this on a Windows XP forum, and someone there suggested that the different offers might be related to whether you already have one of the Google programs installed. As far as I can tell, I have neither Google Chrome nor the Google toolbar on the computer I'm using right now. Someone here suggested that I simply install the slim build (not exactly sure what would be missing). But since I generally install from Filehippo and would prefer to do the simplest install, I'd rather not seek out a different version every time I need to install an update. Any more ideas? Any way to ask Piriform directly about what's happening? Thank you! Jo-Anne
  4. It does indeed make sense--but so far, making changes in font size and screen resolution hasn't worked. In Display Properties, I tried decreasing the font size from Large to Normal; that didn't do anything about the Google screen in the setup program. I then put the font size back to Large but lowered the screen resolution; still no change in the Google screen. What surprises me is that, for most screens (e.g., System Restore), when the visible part shrinks, a slide bar appears. It doesn't in this setup program. Any suggestions for things to change that I haven't already tried? Thank you! Jo-Anne
  5. <<Or you can download the Slim installer...>> Thank you, Aethec! I suspect this is what I should do. I suppose the presence of the slim version means that everyone who installs the regular CCleaner, as I always have in the past, will automatically get the toolbar, whether they want it or not. Strange. Jo-Anne
  6. <<Found out that if you uncheck the bottom box first, then the top one, you don't get the browser or toolbar.>> But there's nothing to uncheck on the Google toolbar page in the CCleaner setup. I downloaded the installation file from FileHippo. The Google screen I get during installation is attached. Thank you! Jo-Anne
  7. I'm using WinXP and just started to install version 3 of CCleaner. I got to a screen that says "free Google toolbar for Internet Explorer." My only option is to Install or Cancel. I cancelled. Am I misunderstanding what's happening? In the past, when CCleaner wanted to install the Yahoo toolbar, I could uncheck it--but there's nothing to check or uncheck here. Does this mean that the Google toolbar will automatically be installed with version 3? Is there a way to opt out of it? Thank you!
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