Just a quick note to apologise for my rant...I was rather upset at the time of writing! I actually don't know if CCleaner caused the problem. It was either that or XP Anti-Spy. I've removed both...and did a system repair via the recovery console. No further problems..all file ext.'s as they should be.
CCleaner may well be worth using, when I have time to read the fine-print ( and know how to use it ) I will have another go.
Regarding re-starting 'puter...*ahem*..yes I did try that ( not entirely computer illiterate..lol ). The software I use to work from home is a proprietary software designed by my employer ( I'm a teleservices contractor - patient support programs ). To receive inbound calls, I need to first log-in to their portal..and also connect to their VPN. When attempting to receive data batches via portal, my installation didn't recognise the data ( thus didn't download it ).
Anyway, problem is fixed. When I decide to have another go with CCleaner, I'll know where to go
Thanks
Sw
Ps. Silkworm is she, not a he !