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Carolyn1

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Posts posted by Carolyn1

  1. Just today, I started to get popups from ad.yieldmanager.com each time I open another page, whether in my Rogers email, or a website. I read in one forum that this is a virus. I ran a full scan using Norton, and I have run CCleaner, but still the popup continues. Any ideas?

  2. I have just deleted ccleaner from my pc for the fourth time. Previous versions worked well, but 1.27 misbehaves. I download it, use it for a few days, then the problem occurs. It seems to occur after I get a message from my Norton Security saying that ccleaner is trying to access the web, and recommending that I block access. I have not blocked access, but subsequently the shortcut icon "pales" and "locks". So I've deleted or uninstalled ccleaner and redownloaded. . ....... but, I've gone through this process 4 times now, and each time, after a few days of operating well, this problem occurs.

     

    Should I just return to an older version?

     

    Thanks :blink:

  3. I'm having more troubles. Per your instructions, it was simple to uninstall Ccleaner.

     

    I re-installed it, and it ran well for several days. Today, it would not open, so I uninstalled it again. That worked, and I re-installed it. But when I double click on the shortcut icon, it will not open. I tried right-clicking to no avail, as well.

     

    Any suggestions?

     

    Thanks, C :(

  4. Did you use the control panel to uninstall? If you did, go to your program file (start>mycomputer>drive C>program files) and delete CC from there. Then go back to the control panel and see if it is still there. If so, uninstall again and windows will (should) tell you it isn't there.

     

     

    Thanks Gunner. So easy,.... and it worked. I had opened Control Panel, then Add or Remove Programs, then tried to delete,.... and wasn't allowed to. Your instructions worked perfectly.

     

    Now I shall try to re-download.

     

    Thanks again, C :lol:

  5. I would describe myself as a medium beginner using computers, including Ccleaner. I first installed Ccleaner several months ago and have been very happy with it. Recently, I upgraded to 1.26 and have had difficulties since then. Ccleaner won't open when I want. Sometimes it opens, then I can't close it. So,.... I tried to uninstall it, thinking I should start over. I uninstalled a few of the sub (programs / icons?), but was not allowed to uninstall the majority. So now I have a partially-uninstalled Ccleaner.

     

    I use Explorer XP, and a cable modem.

     

    Thanks in advance, C :(

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