Pascal
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Posts posted by Pascal
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Thanks for your help Pascal.
We are working on a possible solution to the problem.
Would you be willing to help us if we send you a new installer with a possible fix?
If so, I will send you a PM with the installer.
Let me know
Thank you
Sure, I'll await the PM with the new installer to try.
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I am sorry to hear that you having problems with Defraggler installer.
Unfortunately, we haven't been able to reproduce the problem.
It seems that the problem happens when the progress bar is shown and if you notice on that screen you also have a "Show Details" button.
Can anyone experiencing the problem press the "Show Details" button while being stuck on the screen and post the details here?
Thanks
Well, I tried. The Details sub-window opens up when I press the Show Details button but the installer is so busy pounding away at the sound board that nothing shows up. Let me know what else I can try to assist with this.
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It will be looked at guys, and in the meantime all previous versions are available here:
Thanks, Dennis
Let us know if additional information is needed. Seems to be easily repeatable.
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I Have exactly the same problem
on XP SP2
whats going on, is there a work around, is Piriform looking at this?
I have no idea. This was the only place I found to report a software problem. I'm hoping
that we get some good news from Piriform posted on this blog.
You could try the finagle method, suggested by mike42, and keep trying different things
until the problem goes away.
I've backed off to v1.14 which works just fine for me until Piriform fixes the installer.
If you don't have an older Defraggler to install, I could probably make the v1.14 installer
available online somewhere. Send me a message and we can work out an exchange.
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Do you have automatically check for updates ticked?
Yes. Just for snicks, I unchecked this option and the install still fails.
My thanks to Collider for reproducing the strange error.
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I downloaded the installation file for v1.15 from FileHippo.
For the first couple of screens everything looks normal. I select English for the language.
I get the Welcome to the Defragler v1.15 Setup Wizard. After clicking Next, I get the
License agreement which I agree to.
I take the default Installation Location, C:\Program Files\Defraggler\. There is plenty
of space available.
The four installation options are checked. However, I deselect the Add Start Menu Shortcuts
and Install Optional Yahoo Toolbar options.
The installation progress bar goes out 4 notches and stops. Meanwhile, "something"
begins pounding away at my sound board, like rapid Morse code.
I monitor the execution for awhile. No further notches on the progress are seen, but the executable
does occasionally get control until I am forced to kill it off.
I've tried this several times and always have the same problem. Thinking that there an error
might have been introduced in the download, I downloaded a fresh copy from the alternate
URL. The executable installation file was identical.
I have also tried completely uninstalling v1.14 and reinstalling. I hit the same error
on the install of v.1.15. Any ideas?
Follow Up: I reinstalled v1.14 using the exact same options. This version reinstalled with no
problem whatsoever. I am still at a loss to understand why v1.15 will not install.
Speccy looping
in Speccy Bug Reporting
Posted
Its not my intent to steal a thread here, but I am seeing this problem as well. Same version of speccy (v1.16.317). I have two HP desktops on which the speccy loading status circle was spinning away without stopping. It works and finishes correctly on a Dell laptop. I don't know if its relevant, but the two systems in which the status circle was spinning do not have an Internet connection. The debugging logs look marked different to my inexpert eye. But I've included them below.
Speccy_log1_16_31729-6-2012_21-19.txt
Speccy_log1_16_31730-6-2012_5-15.txt