A few days ago I got an email from Piriform saying there is a new version of Ccleaner so I followed the instructions and all I got was a desktop icon that has a box of dashes (no words). I get no results with either single or double clicking. What troubles me is I cannot delete it either. I tried this following site for downloading and installing.....http://www.ccleaner.com/download/builds....and it worked but how do I delete the desktop shortcut that doesn't work?