Tooslow

Hi, for the last few releases Ccleaner has been putting up a red box "Update available" on the bottom right despite my setting "Do not check for updates". John

Hi, I was downloading from the main Piriform web site. Using IE10. I was semi blaming a piece of software I was trying, "Ghostery", but it persisted after I had removed it. I'll read that link. Thanks, John

Hi, I've just spent a few minutes wondering why the free version of Ccleaner 4.10.4570 offered "Open" instead of "Run" and gave me a list of programmes to open it with. I eventually twigged that the download was named _exe, not .exe, so no "Run" option and, of course, on trying to run it, it was no go. I got around it by renaming the file but I think you have a hiccough in the name? Thanks John

As a precaution, and out of curiosity, I deleted DF from Win 8.0 and clean installed. I didn't change any options. I ran DF and... my restore point was still there afterwards. John

I've tried with Win 7.0 and Win 8.0. Both 64 bit. Same results on each. Exclude pagefile ticked? Where's that? Under the Exclude tab I just have an empty box. Exclude restore file. Is that the one under Settings, Options, Advanced, tick in "use custom fragmentation settings" and then in "Define" a tick in the "Exclude restore point file" box? As far as I know I am using "out of the box" settings. John

At the risk of stepping into the lion's den... Having recently updated Defraggler to 2.16.809 (64 bit) it is now deleting restore points. It didn't do that before. I am using "out of the box" settings, as I don't know any better. The way the description is written I infer that ticking the VSS box will prevent defragmentation of the system restore points but has no bearing on removing them. Or not. ?? I have just ticked the VSS box and run Defraggler and my system restore point has gone. The one I created a few minutes ago after finding that I had none after running Defraggler with the VSS box not ticked. And I did moments before. So it looks like Defraggler is deleting system restore points, which is bad news. John

Dennis, 'fraid not, the system restore points are all (yes ALL) gone after that. So take one quick it'll only cost you 3Gb approx. My disk space used dropped from 155Gb to 106Gb by doing this. Incidentally, I got step 6 wrong, just close the window in the usual way. Regards, JH

He's right, but I've found that it does not always work (?!) I've found the following to be effective; 1) Click Start, All Programs, Accessories and then right click Command Prompt and select "Run as Adminstrator". 2) At the command prompt, type "wmic". "wmic:root\cli>" will appear 3) Type "shadowcopy" to get a list of shadow copies 4) Type "shadowcopy delete" 5) You will be offered each copy in turn with a "Y/N" prompt, allowing you to delete each in turn. 6) Type "exit" to close the box. Check your disk space and you should have recovered several gigabytes.