Kumpel

Thank you very much for your responses. In fact, I meant that the suspected missing system files might be responsible for the slow down and frequent freezing of the computer with and without Internet connection. It is even slower than the old Celeron on dial-up connection. Just imagine! I am still struggling with this problem, and the technician I used to visit before is now on vacation. Any new practical ideas are welcome. Have a nice weekend. Kumpel

Hello, Primarily, I resorted to this software, Recuva.com v1.28.424, because I thought it might help recovering some MS Windows program files that are causing extremely slow performance and frequent freezing on my laptop. I started first with CCleaner 2.21.940 that works well so far. However, after many trials and errors the problem with Recuva seems to be very serious. The system on my Acer Aspire 5600 Laptop is: MS Windows XP Home SP3. Genuine Intel CPU T2050 @ 1.6GHz, 502MB RAM, Mobile Intel 945GM Express Chipset Family. In total, I spent so far more than 7 hours using Recuva with no success after repeating the scanning over and over again. The latest scanning trial for all drives gave me the following info: FAT32, 44.3 GB. Cluster size: 32768. Found 40851 files (16719 ignored) in 628.59 sec. While Recuva scanned a lot of deleted files and displayed three colors for various categories, it does not allow selecting the files by category in one single click. Instead, clicking on ?File? will select all files indiscriminately. Given the huge number of files, selecting green ones was an exhausting job. After clicking on ?Recover? the pop-up window asks: Select location for recovery. I clicked on ACERDATA (D) Drive. Another pop-up Warning message says: Do you want to restore to the same drive? (This can reduce the chance of a successful recovery.). So I clicked ?No?. It disappeared but nothing happened yet. So I clicked on D drive once again just to receive the same Warning message. This time I clicked ?Yes?. Here, I received the nasty ?Error Message: Recuva has encountered a problem and needs to close. We are sorry for the inconvenience.? There are three options on the dialog window: Debug, Send Error Report, and Don?t Send. Previously I clicked on one of the latter two. This time I clicked on ?Debug?. The Error Message appeared again, and before I clicked anywhere, the whole window disappeared. It is a very frustrating process and does not go anywhere. The question now is: Has the Recuva program worked for anyone? If yes, why is it not working now, and how to get around this problem? Principally, I am only interested in the MS System files that I might have accidently deleted while trying to clean up my laptop drives. I am looking forward to hearing from you soon. Thank you very much in advance for your time. Kumpel