Hi Keith,
Thanks for responding.
I have been using win 98, straight up no (se), looked into upgrading operating system but have managed to keep this system running for 11 years. (I know it's miraculous) reluctant at this time to invest in micro soft operating system upgrade that only could legally be installed once on this old and outdated hardware. You gave me an idea though with the processes. I have an updated version of spybot that now runs in the background. I'll try process of elimination and see if there is a conflict with another process. I'll report findings. Thanks again for your assistance.