dbcch

Hi, I am the author of Process Lasso. I once had an issue with CCleaner deleting a registry key related to Process Lasso, and you fixed that rapidly -- thank you. Now I have had another different set of user reports of CCleaner deleting either HKLM\Software\ProcessLasso and maybe HKCU\Software\ProcessLasso. This is a DIFFERENT key than was reported last time. The program files install folder, and application name, are "Process Lasso" (with the space) .. so perhaps that is throwing off the algorithm you're using to guess if a key is obsolete? I did NOT confirm these user reports myself, but they seemed legitimate enough to report to you. Thank you very much for the great software and support. Jeremy Collake Bitsum Technologies

I just checked the latest version of CCleaner and was pleased to discover this problem has been resolved. Thank you for your prompt attention to this matter. You've got a great product, keep up the good work! Jeremy Collake

Hi, I just received a user report that CCleaner is wiping out the COM registration of a Process Lasso dependency. I had received a few reports of this happening, and suspected a registry cleaner, but just got confirmation that CCleaner is the culprit. I haven't done extended testing, and the user affected is using Windows 7 RC1. I can't comment on which OSes are affected (maybe all, maybe only Win7). I am also still looking into why CCleaner is flagging these entries. In the meantime, can you please address this problem by adding a hard-coded exclusion or fixing any errata that may be causing the deletion of these registry keys? I've attached a couple screen shots to indicate the registry keys that are being inappropriately deleted. If you need anything from me, just let me know. Also, if I discover any further information, I'll post it here. Thank you, Jeremy Collake