Interested party
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Posts posted by Interested party
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Hi,
I am sorry to hear that you are having problems with CCleaner and IE 8 Compatibility Settings.
Unfortunately, we haven't been able to reproduce the problem.
Could anyone experiencing the problem help us by running the following test?
1 - Open IE8 and go to Tools->Compatibility View Settings,
2 - make note of the sites in the "websites you've added to Compatibility view:" list,
3 - close IE8,
4 - open CCleaner and uncheck all items in the cleaning screen,
5 - check "Recently Typed URLs" under Internet Explorer in Windows tab,
6 - press "Run Cleaner" button and let it run,
7 - Open IE8 and go to Tools->Compatibility View Settings.
Were your entries kept or removed?
If they were not removed then it is not "Recently Type URLs".
Please keep on repeating steps and every time check a different item in the Cleaner screen until the list is cleared.
Please let us know the results.
Thank you
Hi,
I tried to follow your method, but it went badly. I think I have figured it out. The "Recently Typed URLs" must be checked off in combination with "History" and "Run (in Start Menu)". If any one of the 3 is missing, the deletion of the compatibility view list will not be effected.
PS.. I will be on vacation for the next week( starting tomorrow) and away from a computer, hope you figure this wacky combination out.
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We are looking into this
MrRon
I have noticed that the "Recently Typed URLs" is the controlling factor in the deletion of my saved Compatibility View Settings. When I don't have this checked off, I don't have my saved web sites removed from the Compatibility View Settings List.
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Ver. 2.19.901 did not fix this problem.
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I have been testing out Internet Explorer 8 final version and I have found I am having one issue
with ccleaner.Internet Explorer 8 has a tool under the Tools Menu called Compatibility View Settings where I set the sites that still have issue viewing correctly. However when using ccleaner it clears out the Compatibility View Setting and I have to re-add the sites that I go to the most. Is this a bug?
Ccleaner 2.18.878
Windows Vista SP1
Internet Explorer 8.0.6001.18702
Ver. 2.19.900, while fixing many problems, did not fix this problem. The compatibility folder is still wiped clean by CCleaner!
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My first thought is that Dr.Watson was already running in the background. Did you open the task manager to see? If it was in use then CCleaner might not be able to delete it.
The only program running was my calendar program. I have been unable to recreate the situation. Oh well! Another unexplained situation in life.
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C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp 56.98KB. This is the file CCleaner says it is going to clean in analyze. It lists the file again under files cleaned when I click the "run cleaner" button. But, it shows up again when I click "analyze". It never really cleans it. When I go into windows explorer, I find it sitting there untouched by CCleaner. This is a bug.
I ran CCleaner at least 6 times and this bug appeared each and every time. I went to Start>run>DrWatson and DrWatson started up and ran and showed no errors. Now that file doesn't appear in CCleaner when I click "Analyze". Very strange behavior.
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C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson\user.dmp 56.98KB. This is the file CCleaner says it is going to clean in analyze. It lists the file again under files cleaned when I click the "run cleaner" button. But, it shows up again when I click "analyze". It never really cleans it. When I go into windows explorer, I find it sitting there untouched by CCleaner. This is a bug.
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I have been testing out Internet Explorer 8 final version and I have found I am having one issue with ccleaner.
Internet Explorer 8 has a tool under the Tools Menu called Compatibility View Settings where I set the sites that still have issue viewing correctly. However when using ccleaner it clears out the Compatibility View Setting and I have to re-add the sites that I go to the most. Is this a bug?
Ccleaner 2.18.878
Windows Vista SP1
Internet Explorer 8.0.6001.18702
It wipes out my sites as well. It must be an unintended side effect of the new web browser. CCleaner needs to adjust its folder selection.
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Hello,
I am using Windows XP Home SP2 and CCleaner v2.18.878 and when i clean my pc after cleaning i always get this message and when i go manual to search i can not find the folder/file so i don't know if it is an CCleaner bug so i post to help you improve it if it is a bug.
Η ΑΝΑΛΥΣΗ ΟΛΟΚΛΗΡΩΘΗΚΕ - (0.507 secs)------------------------------------------------------------------------------------------5,00MB για απαλοιφή. (Μέγεθος κατά προσέγγιση)------------------------------------------------------------------------------------------Λεπτομέρειες αρχείων προς διαγραφή (Σημείωση: Κανένα αρχείο δεν έχει διαγραφεί ακόμα)------------------------------------------------------------------------------------------C:\Documents and Settings\Dimitris Psirrakis\Local Settings\Temporary Internet files\SuggestedSites.dat 5,00MB------------------------------------------------------------------------------------------
ATTETION: When i try to clean again the 5.00MB it saw me again the same message and nothing happens!
I see the same 5.00 MB after a cleaning, when I push the analyze button again. Sometimes it goes away after a second or third push of the clean button (without a re analyze), sometimes not. Sometimes it is not there after a cleaning. Seems very random.
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I have the same problem with Cookies after upgrading to IE 8. My second PC still has IE 7 and it is fine.
I am learning that in IE 8, DOM (Document Object Model) Storage has replaced Cookies.
http://msdn.microsoft.com/en-us/library/cc197062(VS.85).aspx
I don't fully understand what this means, but it would appear from your comments that Cookies in IE 8 are not stored in the same place as they were in IE 7.
Perhaps, that is why "Cookies to keep" get removed after running CCleaner. If they are in the temporary file, they will get wiped out during the cleaning.
I believe the problem will only get solved after CCleaner is changed to support this new feature in IE 8. The latest update, v2.18.878, did not address the Cookies issue.
While I almost get/don't fully understand DOM Storage, it is obvious that IE 8 is different enough to require a redo of the code on how CCleaner handles cookies. I fixed my little problem with the delete button, but I don't know if it was the correct fix. It works for now. As for your having saved cookies wiped out during cleaning, I too have a similar problem. I inexplicably have to re input my log on information. The only cleaner I use is CCleaner and all my regular website info is saved on the right side of CCleaner. Still, I find myself having to re input log on info for the web sites I view irregularly. CCleaner is removing this info on a hit and miss basis.
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I have just downloaded and run V 2.18. The cookies cleaning program seems to leave the same exact cookies to be cleaned after having run the analyze/clean cycle 3 times. XP sp2/IE 8
When I wrote this this morning, I had just 4 cookies it would not remove. Now, after surfing around and collecting more cookies, it has increased to 9 cookies. It removes other cookies, just not these 9. It took 2 passes of the clean button to remove the cookies I had amassed in my surfing. It noted them in the list to be removed but didn't do it on the first pass, but did remove all but the 9 on the second pass. The nine are composed of the original 4 plus the new 5. I am sure that there will be thousands it wont remove by the end of the year.
3/27/09 @ 9:38AM This problem is being discussed over at DSLReports in this thread http://www2.dslreports.com/forum/r22131176...Cleaner-v218878 . On their advice I have removed and re installed V 2.18. This got me down to 5 cookies again. The original 4 plus one more. It was suggested that I take a look at the properties of the cookies that would not disappear. When I open up the Temporary Internet Folder that contains the cookie files, something interesting/strange is detected. Those 5 cookies that wont disappear are not in the temp folder. The only cookies in the temp folder are the 33 cookies I have V 2.18 set to save on the right side of the screen. Is that a good clue?
3/28/09 @7:02PM....... After getting some insight from a member of DSLReports, I think I have solved my problem. Instead of trying to re type the post from that forum I will cut and past it here: I found the cookies. I don't know why the search engine could not find them on my PC, but "Karen's Cookie Viewer" showed me the location. I was expecting to find them in Documents/setting/owner/temp/temporary internet files, where the 33 saved CCleaner cookies are sitting. They were not. They were in C/windows/cookies. The 5 cookies plus 2 more. The 2 more were 2 cookies that I had on the CCleaner's saved list. The 31 other saved CCleaner cookies were not there. I used Karen's cleaner ( which has not been up dated since 2007- hence no IE 8 support and maybe no IE 7 support) to remove the 5 CC cookies and also the 2 CC saved cookies. I ran CCleaner and there were no cookies on the left side of the cleaner. Then I launched IE 8, and I guess because I deleted the live.com cookie ( as part of the 7 I just removed) it forced me to input my live login info. Now this is where it gets squirrelly. I ran CCleaner and there are the 5 cookies plus some others. I look over at C/Windows/Cookies and the Index DAT is still the only thing in the folder. I run CCleaner and this time it cleans all of the cookies.
I would like someone who understands this stuff to explain this to me. CCleaner seems to be innocent here. It cleans those cookies now, why not before? Is it because they were in the temp folder now, not the windows/ cookies folder? How did they get in the Windows folder before and why is the DAT the only thing in that folder? Is it normal to have your cookies saved in the temporary internet files?
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Luck Has Nothing To Do With It!
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I have just downloaded and run V 2.18. The cookies cleaning program seems to leave the same exact cookies to be cleaned after having run the analyze/clean cycle 3 times. XP sp2/IE 8
When I wrote this this morning, I had just 4 cookies it would not remove. Now, after surfing around and collecting more cookies, it has increased to 9 cookies. It removes other cookies, just not these 9. It took 2 passes of the clean button to remove the cookies I had amassed in my surfing. It noted them in the list to be removed but didn't do it on the first pass, but did remove all but the 9 on the second pass. The nine are composed of the original 4 plus the new 5. I am sure that there will be thousands it wont remove by the end of the year.
3/27/09 @ 9:38AM This problem is being discussed over at DSLReports in this thread http://www2.dslreports.com/forum/r22131176...Cleaner-v218878 . On their advice I have removed and re installed V 2.18. This got me down to 5 cookies again. The original 4 plus one more. It was suggested that I take a look at the properties of the cookies that would not disappear. When I open up the Temporary Internet Folder that contains the cookie files, something interesting/strange is detected. Those 5 cookies that wont disappear are not in the temp folder. The only cookies in the temp folder are the 33 cookies I have V 2.18 set to save on the right side of the screen. Is that a good clue?
with ccleaner.
IE8 Compatibility Issue resolved in new version 2.20.920
in CCleaner Bug Reporting
Posted
I second that. All issues resolved, great job.