sjbrogan

Thank you, Kenny, Dennis & Alan -- and especially to Alan, who gave the key clue Problem now solved, after little effort... Just to let you all know what worked and what didn't... 1 -- Tried IE and got a message that said 'your current security settings do not allow this file can be downloaded' 2 -- Tried launching Firefox in safe mode -- This resulted in another 'empty download' 3 -- Went into IE; set the security settings to Low, then back to Firefox (as a test), and was able to successfully download the CCleaner file... Then went back to IE, reset the security settings to where they had been (Medium-High), and set about to continue on with 'life as we know it'... Was also able at this point to download the zip-file version of CCleaner, so I take that as a good tip for the future... Again, many thanks to you all... Much appreciated... SJB

On the last two versions of CCleaner, (ver 2.14 and now today ver 2.15) my attempts to download have resulted in files named ccsetup 214.exe/ ccsetup215.exe -- but showing a file size of '0 KB'... Attempts to run either results in a message stating that it 'is not a valid Win32 application'... I finally figured out some sort of a work-around to download ver 2.14 (last month -- don't remember how I did it) and now have that installed and loaded and that is what I am currently using... I have made four attempts today to download ver 2.15 -- all with the same result (an empty 'exe' file, as above) All this is on a Win XP machine using Firefox 3.0.5 as my browser I'm running a number of Firefox add-ons -- including Adblock Plus 1.0; Flashblock 1.5.7.1; NoScript 1.8.8.8; and WOT (Web of Trust)-20081111... I assumed that NoScript might be the most likely culprit and made two attempts today that should have gone around that -- one by temporarily allowing the download page within NoScript, and the other by disabling NoScript completely (and rebooting Firefox as part of that process) I tried two different download sites -- FileHippo.com and one other I was referred to by the CCleaner site... Tried googling around the web to find a solution or clue, with no success - at least within any reasonable amount of time... Am at my wit's end and running out of ideas... I love CCleaner and tend to use it multiple times per day... Any clues, tips, hints, or leads (or even an actual specific solution) would be greatly appreciated... Regards, sjbrogan