Filbert

Thanks davey, it was creating logs although I did not realise it. I have copied and pasted latest log [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogApplicationInfo#615 C:\Program Files\Defraggler\defraggler.exe [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogApplicationInfo#617 CmdLine: "C:\Program Files\Defraggler\defraggler.exe" /debug [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogApplicationInfo#621 Version: 1_2_85 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogApplicationInfo#647 FileVersion: 1.2.0.85 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogApplicationInfo#648 ProductVersion: 1.2.0.85 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogApplicationInfo#649 Flags: 0x00000000, OS: 0x00000004, Type: 0x00000002, Subtype: 0x00000000 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogApplicationInfo#650 Flags description: Release [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#668 Computer name: SILVER [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#675 User name: Dad [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#683 OEM ID: 0 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#684 Number of processors: 2 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#685 Page size: 4096 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#686 Processor type: 586 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#687 Minimum application address: 10000 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#688 Maximum application address: 7ffeffff [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#689 Active processor mask: 3 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#692 Clean boot: 0 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#693 Monitors: 1, Display: 1024x768, Virtual: 0x0 1024x768 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#703 Major: 0x00000005, Minor: 0x00000001, Build: 2600, PlatformId: 0x00000002 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#704 SPMajor: 0x0003, SPMinor: 0x0000, CSDVersion: "Service Pack 3" [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#705 SuiteMask: 0x00000300, ProductType: 0x00000001 [2008-08-21] [19:50:11.187] 00d60 0 Logger::HostLogger::LogSystemInfo#717 Memory: Load: 61, Physical: 205385728/536326144, PageFile: 873140224/1310953472, Virtual: 2114367488/2147352576, Extended 0 [2008-08-21] [19:50:11.187] 00d60 1 wWinMain#132 /debug [2008-08-21] [19:50:11.203] 00d60 1 CDriveListForm::CDriveListForm#33 GetSystemWindowsDirectory returned "C:\WINDOWS" (system volume is C:). [2008-08-21] [19:50:11.203] 00d60 1 CMainFrame::CMainFrame#97 Entering CMainFrame::CMainFrame [2008-08-21] [19:50:11.203] 00d60 1 CMainFrame::CMainFrame#97 Leaving CMainFrame::CMainFrame [2008-08-21] [19:50:11.203] 00d60 1 CMainFrame::OnCreate#151 Entering CMainFrame::OnCreate [2008-08-21] [19:50:11.203] 00d60 1 CMainFrame::OnCreate#248 Creating driveListForm_. [2008-08-21] [19:50:11.203] 00d60 1 CMainFrame::OnCreate#250 Creating driveMapForm_. [2008-08-21] [19:50:11.203] 00d60 1 CMainFrame::OnCreate#252 Creating fileListForm_. [2008-08-21] [19:50:11.218] 00d60 1 CMainFrame::OnCreate#283 Updating layout. [2008-08-21] [19:50:11.234] 00d60 1 CCheckForUpdates::CheckForUpdates#33 Checking for updates [2008-08-21] [19:50:11.234] 00d60 1 CCheckForUpdates::CheckForUpdates#49 Update check is not needed [2008-08-21] [19:50:11.234] 00d60 1 CCheckForUpdates::CheckForUpdates#54 Forcing update check [2008-08-21] [19:50:11.234] 00924 1 CCheckForUpdates::CheckThread#65 Update check thread started [2008-08-21] [19:50:11.234] 00d60 1 CMainFrame::OnCreate#314 Registering object for message filtering. [2008-08-21] [19:50:11.234] 00d60 1 CMainFrame::OnCreate#323 Initializing VolumeManager. [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManagerBase::CVolumeManagerBase#9 Entering CVolumeManagerBase::CVolumeManagerBase [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManagerBase::CVolumeManagerBase#9 Leaving CVolumeManagerBase::CVolumeManagerBase [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManager::CVolumeManager#10 Entering CVolumeManager::CVolumeManager [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManager::CVolumeManager#10 Leaving CVolumeManager::CVolumeManager [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManager::Initialize#19 Entering CVolumeManager::Initialize [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManagerBase::Initialize#17 Entering CVolumeManagerBase::Initialize [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManagerBase::Initialize#27 Enabling SE_BACKUP_NAME privilege succeeded. [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManagerBase::Initialize#33 Enabling SE_RESTORE_NAME privilege succeeded. [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManagerBase::Initialize#17 Leaving CVolumeManagerBase::Initialize [2008-08-21] [19:50:11.234] 00d60 1 CVolumeManager::Initialize#19 Leaving CVolumeManager::Initialize [2008-08-21] [19:50:11.234] 00d60 1 CMainFrame::OnCreate#328 Initializing VolumeNavigator. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::RebuildVolumesMap#102 Logical drives mask: 0x000007fc, arrival mask: 0xffffffff, removal mask: 0x00000000. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume C:. [2008-08-21] [19:50:11.234] 008e0 1 CVolume::CVolume#31 CVolume object created for volume C:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#276 Volume: C:, size: 100027596800, free: 78992568320, fs: NTFS, name: "BOOT". [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#47 Registered notification for "C:\", handle: 0x00000154 [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi C:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume D:. [2008-08-21] [19:50:11.234] 008e0 1 CVolume::CVolume#31 CVolume object created for volume D:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#276 Volume: D:, size: 89532137472, free: 87111909376, fs: NTFS, name: "BACKUP". [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#47 Registered notification for "D:\", handle: 0x0000015c [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi D:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume E:. [2008-08-21] [19:50:11.234] 008e0 1 CVolume::CVolume#31 CVolume object created for volume E:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#276 Volume: E:, size: 10476945408, free: 6192168960, fs: FAT32, name: "RECOVER". [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#47 Registered notification for "E:\", handle: 0x0000016c [2008-08-21] [19:50:11.234] 00d60 1 CDriveMap::CDriveMap#14 Entering CDriveMap::CDriveMap [2008-08-21] [19:50:11.234] 00d60 1 CDriveMap::CDriveMap#14 Leaving CDriveMap::CDriveMap [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi E:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume F:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::GetBasicVolumeInfo#216 Unsupported drive type 5 for volume F: [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi F:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume G:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::GetBasicVolumeInfo#216 Unsupported drive type 5 for volume G: [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi G:. [2008-08-21] [19:50:11.234] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume H:. [2008-08-21] [19:50:11.234] 00d60 1 CVolumeNavigator::CVolumeNavigator#9 Entering CVolumeNavigator::CVolumeNavigator [2008-08-21] [19:50:11.234] 00d60 1 CVolumeNavigator::CVolumeNavigator#9 Leaving CVolumeNavigator::CVolumeNavigator [2008-08-21] [19:50:11.234] 00d60 1 CVolumeNavigator::Initialize#23 Entering CVolumeNavigator::Initialize [2008-08-21] [19:50:11.250] 00d60 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume C: signals. [2008-08-21] [19:50:11.250] 00d60 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume D: signals. [2008-08-21] [19:50:11.250] 00d60 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume E: signals. [2008-08-21] [19:50:11.250] 00d60 1 CVolumeNavigator::Initialize#23 Leaving CVolumeNavigator::Initialize [2008-08-21] [19:50:11.265] 008e0 1 CVolume::CVolume#31 CVolume object created for volume H:. [2008-08-21] [19:50:11.265] 008e0 1 CVolumeManagerBase::UpdateVolume#276 Volume: H:, size: 0, free: 0, fs: Unknown, name: "". [2008-08-21] [19:50:11.265] 008e0 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.265] 008e0 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#43 Registering notification for "H:\" failed with error code: 21 [2008-08-21] [19:50:11.296] 008e0 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.296] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi H:. [2008-08-21] [19:50:11.296] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume I:. [2008-08-21] [19:50:11.328] 008e0 1 CVolume::CVolume#31 CVolume object created for volume I:. [2008-08-21] [19:50:11.328] 008e0 1 CVolumeManagerBase::UpdateVolume#276 Volume: I:, size: 0, free: 0, fs: Unknown, name: "". [2008-08-21] [19:50:11.328] 008e0 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.328] 008e0 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#43 Registering notification for "I:\" failed with error code: 21 [2008-08-21] [19:50:11.343] 008e0 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.343] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi I:. [2008-08-21] [19:50:11.343] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume J:. [2008-08-21] [19:50:11.421] 00d60 1 CDriveListForm::OnVolumesMapChange#281 Select default volume C. [2008-08-21] [19:50:11.421] 00d60 1 CVolumeNavigator::SelectVolume#271 New volume selected: C:. [2008-08-21] [19:50:11.421] 00d60 1 CFilesListViewImpl::DoSort#145 Sorting 0 elements took 0.0000 seconds [2008-08-21] [19:50:11.421] 00d60 1 FindResourceNameFromOrdinal::FindResourceIdFromOrdinal::BeginSearching#73 EnumResourceNames failed (hr=0x00000000) [2008-08-21] [19:50:11.437] 00d60 1 CMainFrame::OnCreate#151 Leaving CMainFrame::OnCreate [2008-08-21] [19:50:11.453] 00d60 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume H: signals. [2008-08-21] [19:50:11.484] 00d60 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume I: signals. [2008-08-21] [19:50:11.515] 008e0 1 CVolume::CVolume#31 CVolume object created for volume J:. [2008-08-21] [19:50:11.515] 008e0 1 CVolumeManagerBase::UpdateVolume#276 Volume: J:, size: 0, free: 0, fs: Unknown, name: "". [2008-08-21] [19:50:11.515] 008e0 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.515] 008e0 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#43 Registering notification for "J:\" failed with error code: 21 [2008-08-21] [19:50:11.562] 008e0 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.562] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi J:. [2008-08-21] [19:50:11.562] 008e0 1 CVolumeManagerBase::UpdateVolume#261 Start update for volume K:. [2008-08-21] [19:50:11.578] 00d60 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume J: signals. [2008-08-21] [19:50:11.578] 008e0 1 CVolume::CVolume#31 CVolume object created for volume K:. [2008-08-21] [19:50:11.578] 008e0 1 CVolumeManagerBase::UpdateVolume#276 Volume: K:, size: 0, free: 0, fs: Unknown, name: "". [2008-08-21] [19:50:11.578] 008e0 1 CVolumeManager::OnVolumeAdded#56 Entering CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.593] 008e0 1 CVolumeManager::ChangeNotificationOwner::ChangeNotificationOwner#43 Registering notification for "K:\" failed with error code: 21 [2008-08-21] [19:50:11.609] 008e0 1 CVolumeManager::OnVolumeAdded#56 Leaving CVolumeManager::OnVolumeAdded [2008-08-21] [19:50:11.609] 00d60 1 CVolumeNavigator::ConnectToVolumeSignals#110 Connecting to volume K: signals. [2008-08-21] [19:50:11.625] 008e0 1 CVolumeManagerBase::UpdateVolume#297 Finish update for bvi K:. [2008-08-21] [19:50:13.031] 00924 1 CCheckForUpdates::CheckThread#128 CheckForUpdate succeeded. (isUpdateAvailable: 0, newVersion: "1.02.085") Thanks for help so far

Thanks for your advice. I did as you suggested but the Debug option did not appear on the bottom status bar. I simply got "Check for updates" at the bottom left of the screen and a small window in the centre advising me that no updates are available. By the way I am using XP

I have just downloaded Defraggler but when I tried to use it, on C D or E drives, I get the message "Processing aborted due to: The maximum number of secrets that may be stored in a single system has been exceeded". Any help/advice would be gratefully appreciated.