[Bugged after re-install]

Does it still install correctly?

Your explanation agrees with why I was telling users to install C++ runtime files.

It won't hurt to reinstall the VB runtime files anyway.

If the C++ runtimes are needed they are as follows.

 

Microsoft Visual C++ 2005 SP1 Redistributable Package (x86)

http://www.microsoft.com/downloads/details...;displaylang=en

Windows 2000; Windows Server 2003; Windows Vista; Windows XP

 

Microsoft Visual C++ 2008 Redistributable Package (x86)

http://www.microsoft.com/downloads/details...;displaylang=en

Windows 2000 Service Pack 4; Windows Server 2003; Windows Vista; Windows XP

 

I am sure Andavari can fill us in.

Ok, I've taken the advice and made sure those were installed. I've made sure all of the current Microsoft updates were installed also. CCleaner is not completing the install. It gets halfway through (or slightly more than halfway) and then I get a message that says "Can not load". I've manually cleaned out all of my temp files, defragged, ran a virus scan, and it's still not working. I can go to run and it will analyze, and say it has 53.8 mb to remove. I click remove and it will still show that either 53.8 mb still needs to be removed, or it will be a higher or lower amount if I analyze again. But when I check the internet files they are not deleted. I have to do it manaully. It's really weird that this is happening.

[Bugged after re-install]

Try Clicking on Tools > Delete Browsing History > Delete files Temporary Internet Files.

Try install again from Alternate downloads or Filehippo.com .Whichever site you haven't tried yet

Select SAVE when it asks you during the download.

I will be right here.

It does the same exact thing as it did before This is so frustrating since I've never had an issue with this program.

[Bugged after re-install]

You mean you get that message for every program or update that you try to install?

Even MS updates?

.

No just for CCleaner install. It freezes about half way through the install and then I get the message when I click the "show content".

[Bugged after re-install]

Hello AmoreVita,

I love your handle.

Welcome to the forum!!!

Please install the latest version.

Don't forget to be logged-in as an Administrator.

If you are using Vista 64bit you may have to use Run as to get CCleaner to work the way you expect.

Good Luck,

davey

Don't forget a new update to the CCleaner Guide came out Feb. 06,2008.

http://forum.piriform.com/index.php?showtopic=1504 Bookmark it and save in your Favorites

Thank you. I've tried to install the latest version and it gives me the "Can not load" messages for every item it attempts to install. I have Windows XP Home Edition. I'm sorry I forgot to mention that in the beginning. I've tried everything I could think of to get this program installed/running again.

[Bugged after re-install]

I've had CCleaner for a very long time and didn't have any problems with it until recently. I noticed that when I would delete the files and check them again all the files would be there, or there would be more kb worth of items there than it said it deleted. It never completely emptied the files and eventually just stopped deleting any at all. So I uninstalled the program and tried to reinstall it. But now all I get are "Could not load" messages. It doesn't even show on my programs list or my desktop. Any suggestions on what step I should take next? I haven't changed anything at all on this computer in the recent months.

 

Thanks for any help.