ladiharli

I already have done that. Now I have another problem!!!! I transferred all my music to real player. But the past few days when I use either media player or real player, it freezes up on me. Any suggestions on how to correct this problem?? Also on CC cleaner I just run the windows, should I click over and run the applications also, I never have.. Thanks for all your help. ladiharli

to both emails, I have gone spiral frog support, my security settings on media players are the same as my cuz's, I am running windows xp, ie7 and she is running exactly the same as I am. the button that is grayed out is from microsoft download page. spiral frog says their programs runs better on IE7 but we both have that, I can use firefox but on hers I can't use either one of them. Thanks

I have cc cleaner, spybot, avast anti virus. What I am trying to do is download songs from Spiral Frog. to my media player(may cousin's) I can do it on mine just fine but on her's I can't. We both have e-machines. Hers is a gateway, what I can't figure out is why it says it won't take active x. What settings should she have to correct this problem? Thanks. ladiharli

Thanks, we both have auto update and on my computer it just said I needed to upgrade internet explorer. I am running 7 already so don't know what else to do. Also her settings and mine are exactly the same. any more suggestions?? Thanks for your reply. ladiharli

Hi, my cousin just got a new E machine with XP, that's what I am running. I use spiral frog for downloading music. I have tried for a week to do the same on her computer, it keeps coming up saying this computer does not accept active x and to download the patch, when I go to download the button is greyed out. It says to use IE7 but I can run sprial with firefox with no problem. Also this morning when I ran CC I noticed on mine I had a lot of files saying missing or invalid active X, should I delete them. I have run the applications before, should I fix those problems also. Thanks for any help. ladiharli