startreksuite
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Posts posted by startreksuite
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What brand of printer is it? There is maybe a similar issue mentioned before on here.
Here there is mention of a similar issue, and look also in CCleaner Discussions. Hope you get it fixed.
It's a HP all in one. I have used ccleaner with other models of HP all in ones, so this could be a new way HP handles their drivers. Ill analyze and look for that HP file, and try and isolate it. Thanks!
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Can you list the results of the analysis from CCleaner? Feel free to exclude what you know isn't the problem.
unfortunately i'm at home, so i cant. havent had this prob before though the printer is new and ccleaner sees it as a useless file. would the analysis be saved somewhere?
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I have run ccleaner at work, and both times after I have finished, I have been unable to use the printer afterwards. It says something like a spool service error, and it doesn't show up as an installed printer, nor can I reinstall it. If I restart the computer, the printer works again. Any suggestions what I must do to keep this from happening?
Any help would be much appreciated
startreksuite
ccleaner ate my printer driver!
in CCleaner
Posted
I haven't completely isolated the file yet, but in the temp folder there seems to be a hp type of file, its in a few different places, so I haven't tried this yet. I just tried out ATF cleaner, and did a complete cleanup, temp files included. The printer worked after doing this, so there must be a different way CCleaner handles these files.
The work comp is running XP