Ed M

"Batch file? Now I'm confused (I'll ignore that for now in case you mixed up techy terms)" JD Power. Well, Ok, maybe I was trying to sound more techno-savvy than I really am Let's say "start-up command lines" I googled "McAfee software removal tool" and was directed to their website where I was able to download a program that either removed or disabled the ePolicy software. (Deleting the start command line made the icon go away for a little while, but like a wart, it "grew back" overnight!) With the program heavily sedated, I was able to locate and delete ALL of the program files that were installed by the college. They were easy to find because they all had the same install time right down to the second) Good bye (and good riddance) ePolicy! Flushed right down the ole' Cyber-toilet. Thanks, everyone for the help and accurate advice. Jd and Davey, You get an "A"!!

Thanks, Davey for the prompt reply! I am running Windows XP Home Edition on the affected PC. The software program that I want to completely remove is named McAfee ePolicy Orchestrator Agent Version 3.0. If I had Googled "How to remove ePolicy Orchestrator Agent" I would have been given a command to copy into my "run" command prompt and my problems would have been solved. but NO!! I tried to remove this program by deleting all the files associated with this program that I could find. Not a good thing to do as now, when I type in the remove command, I get an error message stating that the removal file cannot be found or is already in use. The vestigial remains of this program is a little icon in the Task Bar as well as many files in folders layered in my documents folder all showing an installation date when the comuter was connected to the school's network. There is an execute command in my startup batch file that launches the program. What will happen if I use CCleaner's "Delete" command? Will I be given an option to save my existing start up file, or will this line be permanently deleted?

My daughter gave me her old computer that she used while attending college. An anti-virus program was installed by her school's network administrators that we no longer can use. The Windows "add or remove program" routine was of no use, so I tried to remove program files and the software icon that appears in the Windows system tray manually. I foolishly went on a "search and destroy" mission using Windows Explorer and deleted anything I could find that had to do with the program, but a lot of files used by this program remain buried deep inside other folders and cannot be removed because these files are in use whenever I re-boot the computer and I get an error message that warns, "You can't delete this file because it is in use bla bla bla ,etc." So, as a result of my botched attempt to remove this software, the little icom sits in my system tray and laughs at me. But THEN . . . I downloaded and began to use CCleaner and found a line in the startup commands that prompts this blasted program to run. I have a little experience with another registry cleaner program that allowed you to either enable or disable a command line in case this line is crucial to the system start up. I highlighted this command line and with my finger hovering over the "enter" key, I pondered what disasters may lie in wait if I do the deed! I would love to delete this command line but I am afraid that I will render my computer useless the next time I restart it. If I hit that delete key, will I be prompted to save my present configuration, or will I doom my computer to run forever (like that bus in the movie "Speed") ? Is there a safer way to disable this command line, or better yet, will removing the command line cause no harm?