[installation impossible due to malware]

Hello Andy

 

thanks for your help and councils , you are the best !!

 

I'm installing SpywareBlaster

 

I hope it is never necessary to call for your help again.

 

thanks and thanks again

 

Regards

 

Luc

[installation impossible due to malware]

Hello Andy

 

Gromozon remover say there is no rootkit componeny on the system

 

no other problem found

 

thanks

 

luc

avenger.txt

Check.txt

uninstall_list.txt

avenger.txt

Check.txt

uninstall_list.txt

[installation impossible due to malware]

see you tomorrow

 

luc

kaspersky.txt

kaspersky.txt

[installation impossible due to malware]

i'have deleted the files

 

waiting for Kaspersky .

doiing 23% in 30 minutes , so next part of the story tomorrow

 

thanks Andy

 

Luc

[installation impossible due to malware]

virus total answer : 0 bytes size received / Se ha recibido un archivo vacio

for each file

 

 

 

kaspersky is in progress but can take many time

[installation impossible due to malware]

hello Andy

 

thanks

 

Luc

user.txt

gromozon_removal.txt

regresult.txt

user.txt

gromozon_removal.txt

regresult.txt

[installation impossible due to malware]

Hello Andy

 

your fix work !! many thanks

 

I upload the Hijackthis log file for councils

 

luc

hijackthis.txt

hijackthis.txt

[installation impossible due to malware]

report file

Result.txt

Result.txt

[installation impossible due to malware]

Hi,

 

On my computer , it is impossible to download , or install , or copiing the CCleaner.exe file

 

when downloading , IE7 or Firefox stoppe immediatly withou any message

when copiing (with windows explorer) the explorer stop and restart

when installing , the dialog box asking for the langage appair , and windows explorer stop and restart.

 

 

I have tested the computer with

avast , antivir , trend micro online , bitdefender online , kaspersky online

adawareSE , SpyBot search&destroy

nothing found

 

the same probleme occurs when firing the computer in safe mode , without any firewall or antivirus.

 

can you help me ?

 

PS: I have the same problem with Hijackthis

 

luc